PHUC NGUYEN
San Jose,CA
Summary
Service/Manufacturing Technician with several-year background in preventive maintenance, equipment repair and operational troubleshooting. Committed to consistently meeting quality expectations and contributing to overall achievement of team output goals. Offers outstanding technical problem-solving talents. Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
10
10
years of professional experience
Work History
Manufacturing Technician
Zoox
Fremont, CA
09.2022 - Current
- Led hands-on vehicle builds, sensor integration, and quality assurance with a focus on mechanical and electrical systems.
- Scaled production from 1 to 5 vehicles per week, assembling over 70 autonomous vehicles in under a year.
- Disassembled, modified, and re-integrated next-gen sensors on autonomous platforms, ensuring precise electrical connections.
- Provided DFM feedback on harnesses, brackets, and vehicle modifications to engineering and manufacturing teams.
- Collaborated closely with leads and techs on mechanical assembly, wiring, and system testing.
- Operated power tools (air saw, drill, belt sander, angle grinder), electric torque guns, and multimeters for mechanical and electrical tasks.
- Set up mechanical jigs for cutting and performed basic electrical tests to ensure functionality.
- Attended daily build plan meetings, maintained 5S workplace organization, and contributed to efficiency and safety improvements.
- Conducted quality checks on finished products to ensure accuracy.
Service Technician
Fletcher Jones Mercedes of Fremont
Fremont, CA
10.2021 - 09.2022
- Diagnosed and repaired mechanical issues using specialized tools, including tire machines and Mercedes-Benz equipment.
- Performed system rebuilds, part replacements, and tune-ups to optimize vehicle performance and longevity.
- Developed detailed repair plans, including labor and parts costs, ensuring clear communication with customers.
- Conducted comprehensive vehicle inspections, diagnosing root causes of mechanical problems, and performing warranty services per manufacturer specifications.
- Serviced vehicles per OEM maintenance schedules, including oil changes, engine tune-ups, and fluid changes.
- Trained junior employees on repair procedures and maintenance tasks.
- Ensured workplace safety and maintained equipment through regular troubleshooting and maintenance.
- Performed onsite repair of equipment at customer locations.
- Diagnosed problems and determined solutions for various customer issues.
Service Technician
Sunnyvale Chrysler Jeep Dodge Ram
Sunnyvale, CA
11.2019 - 09.2021
- Provided technical support to customers over the phone and in person.
- Conducted manufacturer recalls and major maintenance services to ensure vehicle safety and compliance.
- Performed pre-delivery inspections on new vehicles to verify quality and functionality before customer delivery.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Troubleshot and diagnosed vehicle system faults using OEM-specific code readers, diagnostic trees, and online resources. Replaced worn or damaged parts with OEM replacements as necessary.
- Communicated with vendors regarding supply orders and delivery timelines.
Assembly Technician
Quanta Computer
Fremont, CA
06.2014 - 09.2014
- Assemble Apple devices
- Follow instructions and procedures
- Communicate with leads and managers
- Work with other teams to ensure quality and quantity to meet company's requirements
- -Operate small hand-tools and powered tools
Education
Automotive A.S -
Evergreen Valley College
06.2019
High School Diploma -
Independence High School
06.2014
Skills
- Read technical drawings and CAD to understand part design and intended assembly
- Develop and document troubleshooting techniques
- Create and update quality documents
- Experience performing root cause analysis
- Production log maintenance
- Materials knowledge
- Product Testing
- Electrical and Mechanical Troubleshooting
- Mechanical Aptitude
- Performance Tracking
- Safety Protocols
- Process Improvement
- Equipment Troubleshooting
- Staff Training
- Troubleshooting and diagnosis
- ISO Standards
- Schematic Interpretation
- Production methods
- Processes implementation
- Materials Loading
- Tool efficiency development
Timeline
Manufacturing Technician
Zoox
09.2022 - Current
Service Technician
Fletcher Jones Mercedes of Fremont
10.2021 - 09.2022
Service Technician
Sunnyvale Chrysler Jeep Dodge Ram
11.2019 - 09.2021
Assembly Technician
Quanta Computer
06.2014 - 09.2014
Automotive A.S -
Evergreen Valley College
High School Diploma -
Independence High School
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