Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phuoc Nguyen

Laurel,MD

Summary

Student GPA's Prediction

  • Scalped and analyzed a custom-generated CSV file of student data to identify patterns and trends using Jupyter Notebook
  • Utilized data analytics techniques, including data exploration, data transformation, identify missing data and outliners, and model diagnosis to build a prediction model for students GPA
  • Designed and created engaging visulizations, such as scatter plots, bar graphs, histograms, and box plots to help with data analytics
  • Trained model with over 70% accuracy


Debate App

  • Collaborated with a team of 4 to make an Debate iOS application in Swift
  • Integrated 3 main functions: authenticate user account into the debate system via Firebase authentication, implement Firestore Database to create matchmaking system and host conversations between users, and utilize mobile functionality with Firestore Database to create a voting system
  • Enhanced user experience by integrating the preference quiz into the matchmaking system and query system


OpenTok

  • Rebuild a pared-down version of TikTok in Swift, allowing users to upload URLs of online videos to a database, play those videos, and "like" their favorites
  • Utilized CocoaPods to manage dependencies between libraries
  • Integrated Firebase Realtime Database infrastructure to store the URLs, likes system, and relevant information associated with users. The application enables data synchronization between users while maintaining consistency within systems
  • Expanded application's capabilities by integrating personalized feed with JSON serialized data and notifications

Overview

1
1
year of professional experience

Work History

IT Help Desk

University Of Maryland, College Park
08.2022 - Current
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Walked individuals through basic troubleshooting tasks.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided IT support to non-technical internal users through desk side support services, including setting up school account and work stations on personal devices

Store Associate

CVS
05.2022 - 06.2023
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.
  • Assisting pharmacy personnel when needed, including handling prescriptions to customers

Education

Bachelor of Science - Computer Science

University of Maryland - College Park
College Park, MD
05.2024

Skills

  • Skills: C, Java, SQL, HTML, JavaScript, Swift, Python
  • Frameworks/Library: Pytorch, MongoDB, Docker, Matplotib, Scipy, Firebase
  • Tools/Platform: Git, Visual Studio Code, Jupyter Notebook, Eclipse IDE

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

IT Help Desk

University Of Maryland, College Park
08.2022 - Current

Store Associate

CVS
05.2022 - 06.2023

Bachelor of Science - Computer Science

University of Maryland - College Park
Phuoc Nguyen