Phuong Dinh
Harker Heights,TX
Summary
Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 21 years of related experience and superior planning and time management abilities. Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Aviation Observer Coach /Crew Trainer
U.S Army Active Duty
08.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Developed effective training plans based on department needs and objectives.
- Educated clients on proper use of products and systems.
- Introduced standardized training for cohesive learning environments.
System Integration Management Office (SIMO)
U.S. Army Active Duty
06.2022 - 08.2022
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Oversaw quality assurance testing on new installations.
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
- Provided personalized end-user training, offering education via in-person and online courses.
Rotary Wing Advisor Standardization Crew Trainer
US Army Active Duty
06.2019 - 06.2022
- Trained Rotary Wing NATO Partners to employ Special Operation critical task list performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Army Special Operation Aviation Instructor (SOATB)
U.S. Army Active Duty
01.2018 - 06.2019
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Performed thorough visual and physical inspections of all electrical parts.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
MH-47 Helicopter Flight Engineer
U.S. Army Active Duty
11.2011 - 01.2018
- Used Aircraft specific hand tools and power tools to assemble and install electrical, avionics, mechanical and structural assemblies and components.
- Planned and conducted experimental, environmental, operational and stress tests on models and prototypes of aircraft, systems and equipment.
- Prepared clear and accurate system engineering documentation for operating and maintenance procedures.
- Collaborated with manufacturers, maintenance representatives, engineering departments and regulatory personnel to effectively carry out aircraft maintenance and repairs.
- Participated in flight-test programs to measure take-off distances, rate of climb, stall speeds, maneuverability and landing capacities.
- Conducted inspections of aircraft and associated systems by analyzing and correcting systems.
- Reviewed and calculated aircraft weight and balance, fuel onboard and performance charts to reduce safety risks.
- Performed pre-flight inspections to prepare for flight.
- Troubleshot in-flight mechanical and operational issues and restored functionality.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
- Executed emergency procedures to maintain passenger and cargo safety during unexpected circumstances.
- Flew national and international routes covering different countries and complied with flight rules in each location.
- Monitored control panel to verify aircraft performance, and regulated engine speed according to instructions of pilot.
- Modified designs to improve safety features and minimize fuel consumption and pollution.
- Verified passenger and cargo distribution and amount of fuel to meet weight and balance specifications.
Special Operation Aviation Life Support Equipment
2nd Battalion, 160th SOAR (Abn)
03.2010 - 11.2011
Education
Bachelor of Science - Supply Chain Logistics
Purdue Global University
2550 Northwestern Avenue, Suite 1100. West Lafayet05.2025
Associate of Applied Science - Small Group Management
Purdue Global University
2550 Northwestern Avenue, Suite 1100. West Lafayet01.2021
Skills
- Planning and Coordination
- First Aid
- Payment Collection
- Course Materials and Supplies
- Materials Organization
- Group and Individual Instruction
- Public Speaking
- Course Planning
- Interpersonal Communications
- Courseware Development
- Remote Learning
- Curriculum Creation
- Coaching and Development
- Standard Methods
- Individualized Instruction
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Airframe and Powerplant mechanic
Affiliations
- Night Stalker 160th SOAR (Abn)
Timeline
Aviation Observer Coach /Crew Trainer
U.S Army Active Duty
08.2022 - Current
System Integration Management Office (SIMO)
U.S. Army Active Duty
06.2022 - 08.2022
Rotary Wing Advisor Standardization Crew Trainer
US Army Active Duty
06.2019 - 06.2022
Army Special Operation Aviation Instructor (SOATB)
U.S. Army Active Duty
01.2018 - 06.2019
MH-47 Helicopter Flight Engineer
U.S. Army Active Duty
11.2011 - 01.2018
Special Operation Aviation Life Support Equipment
2nd Battalion, 160th SOAR (Abn)
03.2010 - 11.2011
Bachelor of Science - Supply Chain Logistics
Purdue Global University
Associate of Applied Science - Small Group Management
Purdue Global University
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