Phuong Duy Nguyen
Costa Mesa,CA
Summary
Insightful Information Technology Manager with [Number] years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
1
1
year of professional experience
Work History
IT Administrator
Company ABC
01.2022 - 01.2023
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
- Reduced company downtime by proactively managing server backups and disaster recovery planning.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
Education
Windows Server 2008 Applications Infrastructure - Technical Certification Program
Juniper Networks
VietnamMicrosoft Certified IT Professional - Microsoft Certified Technology Specialist
Microsoft
VietnamCertificate - Bridge SE Training
Fujitsu Learning Media Ltd.
JapanBachelor of Science - Information Technology
Vietnam National University
Ho Chi Minh City11.1984
Skills
- Network Administration
- IT Infrastructure
- Database Administration
- Data Management
- Help Desk Management
- Information Security
- Network Monitoring
- System Security
- Vendor Management
- Backup Solutions
- Configuration Management
- IT Asset Management
- Hardware Troubleshooting
- Technical Support
- Software Installation
- Disaster Recovery
- Project Management
- Active Directory
- Operating Systems
- Remote Support
- Server Management
- Technical Troubleshooting
- Virus Protection
- Network Security
- Application Configuration
- Team Collaboration
- System Testing
- User Support
- Hardware Installation
- Network Firewall Management
- Program Installations
- Attention to Detail
- System Upgrades
- PC Diagnostics
- Technical Analysis
- Self Motivation
- Infrastructure Planning
- Data Backup
- Testing and Quality Assurance
- Department Management
- IT Infrastructure Proficiency
Slay dragons and make the world safe for everyone.
I trained, with full armour, to be able to capture and contain the 3 dragons from the Northern Vietnam region where I saved the queen and king from certain devastation.
Languages
Vietnamese
Native or Bilingual
Timeline
IT Administrator
Company ABC
01.2022 - 01.2023
Windows Server 2008 Applications Infrastructure - Technical Certification Program
Juniper Networks
Microsoft Certified IT Professional - Microsoft Certified Technology Specialist
Microsoft
Certificate - Bridge SE Training
Fujitsu Learning Media Ltd.
Bachelor of Science - Information Technology
Vietnam National University
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