Phuong Vu
Fort Worth
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to transition into work that is related to the accounting field.
Overview
3
3
years of professional experience
Work History
Team Member
Braum’s Ice Cream and Dairy Store
Fort Worth, TX
08.2024 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced cash drawers.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Assisted in training new crew members on operational procedures and best practices for service excellence.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Recorded orders by answering customer questions and entering requests in system.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Prepared products following restaurant, health, and safety standards and procedures.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
Tutoring
Fort Worth, TX
08.2024 - Current
- Facilitated peer tutoring sessions, resulting in improved academic performance for participating students.
- Assisted struggling students with personalized tutoring sessions, resulting in increased academic performance.
- Organized, implemented, coordinated and presented family education workshops, training sessions, and language proficiency tutoring.
- Supported students'' academic growth by providing individualized tutoring and mentoring.
- Motivated students to take advantage of tutoring services and other academic supports.
- Provided one-on-one tutoring sessions for students requiring additional support or focused instruction.
Family Babysitter
Fort Worth, TX
03.2023 - Current
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Developed and implemented fun educational games to promote learning and creativity.
- Supervised children during daily activities, ensuring safety and engagement.
- Managed daily schedules, coordinating playtime, meals, and rest periods efficiently.
- Established positive relationships with children, fostering trust and comfort.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Keksi Cookies Company
Fort Worth, TX
12.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Collaborated with team members to optimize packaging processes and reduce waste.
- Trained new staff on safe handling procedures and equipment operation.
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated and maintained packaging equipment with focus on safety and productivity.
Education
Bachelor of Science - Accounting
The University of Texas At Arlington
Arlington, TX05.2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Leadership qualities
- Organizing work stations
- Fluent in English and Vietnamese
Websites
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Food Handler Certification
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Elementary
Interests
- Knitting and Crocheting
- DIY and Home Improvement
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Dancing
- Baking
- I enjoy sketching and drawing, which helps improve my creativity and attention to details
- Watching Movies and TV Shows
- Volunteering
- Learning New Languages
- Music
- Reading
- Drawing and Painting
- Playing Sports (Basketball & Volleyball)
Timeline
Keksi Cookies Company
12.2025 - 01.2026
Team Member
Braum’s Ice Cream and Dairy Store
08.2024 - Current
Tutoring
08.2024 - Current
Family Babysitter
03.2023 - Current
Bachelor of Science - Accounting
The University of Texas At Arlington