Phurdigi Sherpa

Cheking office mails ,scanning and forwarding them to the relative departments and keeping the records according to date

Doing payment ,creating check printing and mailing them out

Scanning the checks to their file/claim

Typing ,creating labels and mail out the letters/denials

• Provided personalized recommendations for local attractions, restaurants, and activities based on guest preferences.
• Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
• Handled phone calls effectively, routing them to relevant departments or taking messages as needed.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.