Phylisha Cooney
Seattle
Summary
Upbeat, customer-focused Budtender with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
Work History
Budtender
Herb n Elements
Lake City
08.2025 - Current
- Assisted customers in selecting cannabis products based on individual preferences.
- Maintained cleanliness and organization of the dispensary environment.
- Handled cash and processed transactions accurately at the point of sale.
- Collaborated with team members to enhance customer service experiences.
- Kept up-to-date with industry trends and product knowledge for informed recommendations.
Accounting Assistant
Grey Business Solutions L.L.C.
Auburn
01.2021 - Current
- Managed office operations and workflow in high-volume tax and accounting environment.
- Controlled inventory and executed purchasing strategies to maintain optimal supply levels.
- Conducted in-depth research to support operational efficiency.
- Utilized QuickBooks for financial management.
Budtender
Greenside
DesMoines
01.2023 - 06.2025
- Maintained high standards of customer service and product knowledge in daily operations.
- Executed core responsibilities to ensure smooth dispensary activities and safety.
- Oversaw daily operations, enhancing efficiency and service quality.
- Facilitated seamless functioning of dispensary activities while upholding service excellence.
Manager
Emerald Haze
Renton
07.2022 - 12.2022
- Streamlined daily operations to optimize workflow and team performance.
- Developed comprehensive training programs to enhance staff skills and knowledge.
- Coordinated inventory management, maintaining optimal stock levels for the efficiency of sales.
- Resolved customer inquiries and concerns with professionalism and care.
- Monitored staff performance, addressing issues to improve overall outcomes.
Barista Manager
Many Different Employers
Seattle, Everett, Federal Way, Auburn
01.2015 - 01.2022
- Supervised daily operations of coffee preparation and customer service activities.
- Trained staff on effective beverage preparation and customer interaction techniques.
- Managed inventory levels and ordered supplies to ensure optimal availability.
- Implemented quality control measures for food and beverage presentation standards.
- Developed staff schedules to maximize coverage during peak hours.
- Resolved customer complaints through effective solutions and support.
- Maintained cleanliness and organization of café area to comply with safety standards.
Education
High School Diploma -
Auburn High School
Auburn, WASkills
- Time management
- Punctuality
- Dependability
- Organizational skills
- Problem solving
- Workflow optimization
- Attention to detail
- Effective communication
Timeline
Budtender
Herb n Elements
08.2025 - Current
Budtender
Greenside
01.2023 - 06.2025
Manager
Emerald Haze
07.2022 - 12.2022
Accounting Assistant
Grey Business Solutions L.L.C.
01.2021 - Current
Barista Manager
Many Different Employers
01.2015 - 01.2022
High School Diploma -
Auburn High School