Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Phyllea Pearson

Locust Grove,GA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Lane Bryant
Locust Grove, GA
05.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Part Time Sales Lead

Lane Bryant
Locust Grove, GA
11.2020 - 05.2021
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.

Part Time Stylist

Lane Bryant
Locust Grove, GA
07.2018 - 11.2020
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Maximized customer interactions by promptly identifying needs and wants.

Family Nanny

Care.com Inc
Locust Grove, GA
06.2015 - 06.2018
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Played games, worked on puzzles and read books to young children.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.

Sales Associate

Claire's Accessories
Locust Grove, GA
11.2016 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Server

Rita's Ice
McDonough, GA
06.2014 - 08.2014
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Completed table resets by wiping down surfaces and refilling condiments.

Education

High School Diploma -

Locust Grove High School
Locust Grove, GA
05.2014

Skills

  • Product and Service Knowledge
  • Shift Coverage
  • Customer Demographics
  • Sales Monitoring

Timeline

Assistant Manager

Lane Bryant
05.2021 - Current

Part Time Sales Lead

Lane Bryant
11.2020 - 05.2021

Part Time Stylist

Lane Bryant
07.2018 - 11.2020

Sales Associate

Claire's Accessories
11.2016 - 01.2017

Family Nanny

Care.com Inc
06.2015 - 06.2018

Server

Rita's Ice
06.2014 - 08.2014

High School Diploma -

Locust Grove High School

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Phyllea Pearson