Phyllis Donnelly
Vallejo,CA
Summary
Experienced with leading housekeeping operations and maintaining high standards of cleanliness. Utilizes effective team management and problem-solving skills to enhance efficiency and workflow. Track record of ensuring compliance with health and safety regulations.
Overview
25
25
years of professional experience
Work History
Lead Environmental Services Housekeeper
ServPro
06.2019 - 08.2022
- Supervised daily cleaning operations, ensuring compliance with safety and sanitation standards.
- Trained and all new staff 1
- Conducted regular inspections to maintain high cleanliness standards across facilities.
- Resolved customer inquiries and complaints regarding cleanliness in a timely manner.
IHSS Care Provider
IHSS Alameda County
12.2012 - 09.2016
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Administered medication according to care plans, maintaining adherence to prescribed schedules.
- Assisted clients with mobility and transportation, enhancing their independence and well-being.
- Provided transportation for clients to medical appointments.
Apartment Leasing Consultant
Sierra Pacific Properties
01.2006 - 02.2008
- Guided prospective tenants through property tours, highlighting amenities and community features.
- Managed leasing agreements and maintained accurate tenant records in property management software.
- Developed strong relationships with residents, facilitating communication between management and tenants
Lead Baker/ Manager
Antrons Bakehouse
02.1998 - 03.2001
- Supervised daily production operations, ensuring adherence to safety and quality standards.
- Trained junior bakers on techniques and best practices for efficient production.
- Adhered to food safety regulations while handling ingredients.
Education
State Certification - Hemodialysis
Plush Systems
Lancaster, CA08.2006
High School Diploma -
Skyline High
Oakland, CA06.1995
Skills
- Sanitation protocols
- Chemical handling
- Hazardous waste management
- Vacuuming and sweeping
- Cleaning bathrooms
- Folding Clean Laundry
- Care Quality
- Emotional support
- Meal preparation
- Patient management
- Housekeeping
- Work prioritization
Timeline
Lead Environmental Services Housekeeper
ServPro
06.2019 - 08.2022
IHSS Care Provider
IHSS Alameda County
12.2012 - 09.2016
Apartment Leasing Consultant
Sierra Pacific Properties
01.2006 - 02.2008
Lead Baker/ Manager
Antrons Bakehouse
02.1998 - 03.2001
State Certification - Hemodialysis
Plush Systems
High School Diploma -
Skyline High