Phyllis Jacobs
Caledonia,USA
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Office Assistant/Payroll Clerk
Air Control Engineeri
Columbus, Mississippi
12.2025 - Current
- Managed payroll processing, ensuring compliance with company policies and timely payment for employees.
- Verify timecards, ensuring compliance with company policies.
- Utilize payroll software to streamline processing tasks efficiently.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Maintained accurate records of all payroll transactions.
- Tracked vacation accruals and personal leave balances, supporting accurate employee records and management.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Supported customer inquiries through phone and email communication.
- Collaborated with team members to streamline administrative processes, improving overall workflow efficiency.
- Managed payroll processing, ensuring compliance with company policies and timely payment for employees. for employees, ensuring accuracy and timeliness.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
Office Assistant
Sally Kate Winters Family Services
Westpoint, MS
02.2025 - 11.2025
- Utilized office software to create reports and manage data efficiently.
- Supported team members with administrative tasks to improve workflow efficiency.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained cleanliness and orderliness of the office environment consistently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information and documents.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Delivered messages to team members and ran errands to support office operations.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Office Assistant
Sally Kate Winters Family Services
Westpoint, MS
02.2025 - 11.2025
- Utilized office software to create reports and manage data efficiently.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Supported team members with administrative tasks to improve workflow efficiency.
- Streamlined interdepartmental communication to improve information flow and coordination. between departments, fostering collaboration among staff.
- Welcomed visitors at reception, assessed their needs, and guided them to the appropriate personnel., determined their needs and directed them to the appropriate personnel.
- Ensured availability of essential office supplies to support daily functions. and managed inventory to ensure a well-stocked office.
- Kept office environment tidy and organized to promote a productive workspace. and orderliness of the office environment consistently.
Billing Coordinator
Byrne Zizzi CPA, PLLC
Aberdeen, USA
11.2018 - 09.2024
- Handle the Tax Return billing for individuals and business clients.
- Coordinated billing processes for payroll clients, maintaining client satisfaction through streamlined operations.
- Handle the CAAS and Entity billing.
- Assisted the client service team with scanning client documents into our computer database.
- Make clients inactive in all systems.
- Maintained trustworthiness in client and team relationships.
- Processed client account deactivations across all systems.
- Reactivated client profiles upon request.
- Posted deposits for all four office locations, ensuring accurate financial records and timely processing.
Office Manager
Crawford's Incorporated
Mayhew, USA
10.2002 - 10.2018
- Transferred inventory into system for distribution to all stores
- Prepared bills of lading for outgoing truck deliveries to stores
- Managed inventory levels across multiple store locations
- Maintained spreadsheets for tracking customer balances
- Managed the inventory ordering process for all store locations.
- Created end-of-month reports to summarize financial activities.
- Managed incoming phone calls while maintaining professional demeanor.
- Addressed technical problems related to internet and computer servers.
- Register new employees on the Mississippi State Directory of New Hires
- Managed documentation and records for fourteen company vehicles.
- Constructed new product displays for store presentation
Traffic Control Operator
WCBI TELEVISION
Columbus, USA
05.2001 - 10.2002
- Organized commercial entries for timely scheduling using numbering system developed for TV station to ensure accurate scheduling
- Facilitated daily communication with sales representatives to enhance workflow
- Operated control systems for live broadcasts and recorded segments.
- Monitored audio and video feeds for quality and consistency.
- Adjusted equipment settings based on broadcast requirements.
Education
Bachelors - Psychology
Liberty University Online
Lynchburg, VAAssociates Degree -
East Mississippi Community College
Mayhew, MSSkills
- Payroll Compliance
- Payroll
- Accounts Payable
- Accounts Receivable
- Bookkeeping
- Account Reconciliation
- General Ledger Accounting
- General Ledger Reconciliation
- Accounting
- Microsoft Office Suite
- Microsoft Outlook
- Front Office
- Office Management
- Microsoft Outlook
Certification
Driver's License
Personal Information
- Title: Billing Coordinator
- Driving License: Driver's License
Additional Information
- SKILLS
- Microsoft Office 365
- Typing 75 WPM
- Easy Acct Software
- Motivated with outstanding work history in varied environments
Timeline
Office Assistant/Payroll Clerk
Air Control Engineeri
12.2025 - Current
Office Assistant
Sally Kate Winters Family Services
02.2025 - 11.2025
Office Assistant
Sally Kate Winters Family Services
02.2025 - 11.2025
Billing Coordinator
Byrne Zizzi CPA, PLLC
11.2018 - 09.2024
Office Manager
Crawford's Incorporated
10.2002 - 10.2018
Traffic Control Operator
WCBI TELEVISION
05.2001 - 10.2002
Bachelors - Psychology
Liberty University Online
Associates Degree -
East Mississippi Community College