Phyllis Jacobs
Air Control Engineeri
Caledonia,USA
1
Certification
25
years of professional experience
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Work History
Office Assistant/Payroll Clerk
10 Months- Managed payroll processing, ensuring compliance with company policies and timely payment for employees.
- Verify timecards, ensuring compliance with company policies.
- Utilize payroll software to streamline processing tasks efficiently.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Maintained accurate records of all payroll transactions.
- Tracked vacation accruals and personal leave balances, supporting accurate employee records and management.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Supported customer inquiries through phone and email communication.
- Collaborated with team members to streamline administrative processes, improving overall workflow efficiency.
- Managed payroll processing, ensuring compliance with company policies and timely payment for employees. for employees, ensuring accuracy and timeliness.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
Office Assistant
9 Months- Utilized office software to create reports and manage data efficiently.
- Supported team members with administrative tasks to improve workflow efficiency.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Maintained an organized filing system of paper documents and electronic files.
- Maintained cleanliness and orderliness of the office environment consistently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained confidentiality of sensitive information and documents.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Delivered messages to team members and ran errands to support office operations.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Billing Coordinator
5 Years 10 Months- Handle the Tax Return billing for individuals and business clients.
- Coordinated billing processes for payroll clients, maintaining client satisfaction through streamlined operations.
- Handle the CAAS and Entity billing.
- Assisted the client service team with scanning client documents into our computer database.
- Make clients inactive in all systems.
- Maintained trustworthiness in client and team relationships.
- Processed client account deactivations across all systems.
- Reactivated client profiles upon request.
- Posted deposits for all four office locations, ensuring accurate financial records and timely processing.
Office Manager
16 Years- Transferred inventory into system for distribution to all stores
- Prepared bills of lading for outgoing truck deliveries to stores
- Managed inventory levels across multiple store locations
- Maintained spreadsheets for tracking customer balances
- Managed the inventory ordering process for all store locations.
- Created end-of-month reports to summarize financial activities.
- Managed incoming phone calls while maintaining professional demeanor.
- Addressed technical problems related to internet and computer servers.
- Register new employees on the Mississippi State Directory of New Hires
- Managed documentation and records for fourteen company vehicles.
- Constructed new product displays for store presentation
Traffic Control Operator
1 Year 5 Months- Organized commercial entries for timely scheduling using numbering system developed for TV station to ensure accurate scheduling
- Facilitated daily communication with sales representatives to enhance workflow
- Operated control systems for live broadcasts and recorded segments.
- Monitored audio and video feeds for quality and consistency.
- Adjusted equipment settings based on broadcast requirements.
Education
Associates Degree
Bachelors - Psychology
Contact helpline crisis phone center
Skills
Payroll Compliance
Payroll
Accounts Payable
Accounts Receivable
Bookkeeping
Account Reconciliation
General Ledger Accounting
General Ledger Reconciliation
Accounting
Microsoft Office Suite
Certification
Driver's License
Personal Information
Additional Information
- SKILLS
- Microsoft Office 365
- Typing 75 WPM
- Easy Acct Software
- Motivated with outstanding work history in varied environments
Timeline
Office Assistant/Payroll Clerk
Air Control Engineeri
12.2025 - CurrentRead More
Office Assistant
Sally Kate Winters Family Services
02.2025 - 11.2025Read More
Billing Coordinator
Byrne Zizzi CPA, PLLC
11.2018 - 09.2024Read More
Office Manager
Crawford's Incorporated
10.2002 - 10.2018Read More
Traffic Control Operator
WCBI TELEVISION
05.2001 - 10.2002Read More
Liberty University Online
Bachelors from Psychology
Read More
East Mississippi Community College
Associates Degree
Read More