Phyllis Ling
Los Angeles
Summary
Dynamic and results-oriented professional with over 10 years of experience in the luxury fashion industry. Skilled at cultivating lasting client relationships, driving exceptional sales, and leading high-performing teams through mentorship and hands-on coaching. Passionate about fashion, with strong expertise in trends, visual merchandising, and styling. Focused on delivering tailored client experiences while consistently achieving business growth and exceeding targets.
Overview
9
9
years of professional experience
Work History
Global Fashion Stylist
Christian Dior
Beverly Hills
01.2021 - 11.2023
- Promoted to Global Stylist, one of four in the American market, relocated to the Beverly Hills Rodeo Flagship store
- Guided and coached the team in styling practices, providing insights on trends and customer preferences to enhance expertise and drive sales
- Led monthly styling presentations for sales teams in the Global Dior universe
- Assisted in styling looks to boost business across all categories
- Enhanced sales through strategic visual merchandising, aligning styling with brand aesthetics to drive customer engagement and conversion
- Styled and hosted top clients for Haute Couture, High Jewelry appointments, Fashion Shows, and photoshoots
Ready-to-Wear Specialist
Christian Dior
San Francisco
03.2016 - 12.2020
- Hosted and styled top clients at Fashion Shows in Paris, directing photoshoots and curating complete wardrobe selections
- Generated 30% of Ready-to-Wear business and ranked top 15 sales associates in the U.S
- Built strong client relationships through personalized service, achieving high client retention and loyalty
- Created complete looks, incorporating handbags, jewelry, shoes, and accessories to enhance the client experience
- Hosted exclusive events for top clients, including Haute Couture, High Jewelry appointments, and Fashion Shows, reinforcing brand loyalty and prestige
Sales Associate
Valentino
San Francisco
02.2015 - 03.2016
- Top performer, generating over 25% of the store’s sales goal
- Developed strong client connections through personalized styling and brand education
- Drove brand loyalty by educating clients on Valentino’s history, vision, and craftsmanship
- Provided outstanding customer service by ensuring a welcoming shopping environment and delivering expert product knowledge
Sales Associate
Balenciaga
Santa Clara
07.2014 - 02.2015
- Achieved monthly sales goals through effective selling techniques, clienteling, and deep product knowledge
- Focused on clientele development, building and maintaining strong client relationships
- Created a warm and welcoming environment, anticipating clients’ needs and fostering long-term loyalty
Education
San Jose State University - Advertising, Marketing
San Jose State University
San Jose, CASkills
- Team leadership
- Client Relationship Management
- Visual Merchandising
- Product Knowledge & Styling Expertise
- Sales Strategy
- Training & Coaching
Languages
- English
- Mandarin
- Cantonese
Timeline
Global Fashion Stylist
Christian Dior
01.2021 - 11.2023
Ready-to-Wear Specialist
Christian Dior
03.2016 - 12.2020
Sales Associate
Valentino
02.2015 - 03.2016
Sales Associate
Balenciaga
07.2014 - 02.2015
San Jose State University - Advertising, Marketing
San Jose State University