Ruby Amor Ramirez
Las Vegas,NV
Summary
Meticulous professional with extensive expertise in luxury retail and hospitality. Known for delivering exceptional client service, managing high-volume environments with poise, and maintaining confidentiality. Seeking position where I can bring my communication skills, polished presentation, and commitment to supporting a seamless experience
Overview
8
8
years of professional experience
Work History
Full-time sales advisor/ fashion stylist
Dior
10.2021 - 11.2025
- Achieved monthly targets and contributed to the boutique's overall target.
- Consistently delivered exceptional client experience that resulted in both new and repeat business.
- Built and maintained long-lasting relationships with clients by keeping detailed records of customer preferences and purchases to offer personalized follow-ups and tailored service.
- Adhered to compliance regulations and executed accurate cashiering procedures.
- Engaged in continuous learning, including exploring paths in management, operations, fashion styling, and elite client management enhancing my skills and contributing to the growth of the business.
Full-time Floor Manager
AllSaints Retail
12.2019 - 10.2021
- Managing and monitoring store KPI's, tracking daily performances which actively encourage and inspire the team to drive sales successfully.
- Adjusting master calendars to be able to proactive plan.
- Strong communication with the visual merchandising team to be able to meet deadlines and allow visuals to flow easily.
- Understanding sales gap analysis and creating action plans to help minimize room for deficits that focus on behavior development and coaching.
- Ranked #4 seller in all North America prior to promotion.
Sales lead and key holder
ALDO Shoes
11.2017 - 11.2019
- Organizing and proactive planning through excellent communication among the team.
- Helped support sister store Call It Spring drive sales and visual merchandise.
- Processed shipment, facilities, and digital orders.
- Coached and developed new leads and hires.
Education
High School -
Artesia High School
Lakewood, CA06.2016
Skills
- Bilingual (Spanish and English)
- Proactive planning and organizing
- Employee training and development
- Excellent communication
- Customer service experience
- Building rapport
- CRM proficiency
- Customer retention abilities
- Contact follow-up
- Customer relationship management
- Team leadership
Timeline
Full-time sales advisor/ fashion stylist
Dior
10.2021 - 11.2025
Full-time Floor Manager
AllSaints Retail
12.2019 - 10.2021
Sales lead and key holder
ALDO Shoes
11.2017 - 11.2019
High School -
Artesia High School