Phyllis M. Cook
Forest Hill
Summary
Over10 years of administrative experience in payroll, revenue cycle office management, Human Resources Hiring and recruiting and Medical Records. Strong Customer Service, written and verbal communication and documentation skills. Have excellent supervisory, leadership training and communication skills. Budgeting/ Re-estimates/Journal entries for corrections to budget. Read, interpret and analyze complex reports. Research and gather data on complex issues. Onboarding/ New employee orientation and Exit Interviews.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant/Park and Recreation
City of Ft. Worth, TX
01.2022 - Current
- Report directly to department management and senior staff and handle a variety of administrative, financial and operational tasks on a daily basis
- Assist with Human Resource duties which include conduct phone interviews, partake in panel interviews, and enter job requisitions into Taleo system
- Hold WebEx interviews, printing and downloading documents through secure system
- Work with PeopleSoft/ERP system entering disciplinary actions, creating Personal files
- Create Person Epars to update employee status, pay rate updates and also handle Position Epars to update changes in reporting or position status
- Answer phones, direct incoming traffic and handle all general daily administrative duties for the department
- Enter time in ERP/PeopleSoft Timekeeping system, run queries to verify employee time, compensation time and make corrections as needed
- Budget Re-estimates, work with recreation supervisor closing PO’s, and ordering supplies for26 community centers and other departments in the PARD division
- Submit Journal Entries request in ERP System
- Create and dispatch PO’s
- Request contract renewal, review contracts nd grant renewals
- Reconcile Credit Card purchases
- Review and forward invoices for receipting
- Review Travel request and send to Director for approval
- Inputting Budget Data in Questica System/People Soft system
Administrative Assistant/Water Field Operations
City of Ft. Worth, TX
12.2015 - Current
- Report directly to department management and senior staff and handle a variety of administrative, financial and operational tasks on a daily basis
- Assist with Human Resource duties which include conduct phone interviews, partake in panel interviews, and enter job requisitions into Taleo system
- Hold WebEx interviews, printing and downloading documents through secure system
- Work with PeopleSoft/ERP system entering disciplinary actions, creating Personal files
- Create Person Epars to update employee status, pay rate updates and also handle Position Epars to update changes in reporting or position status
- Monitor and maintain work injury/medical reports such as creating DWC-6 and RTW Status, and TRD's to change the status of the Injured Employee
- Initiate and maintain workers compensation documentation
- Enter first report injury in Sedgwick and all other necessary documents
- Prepare FMLA documentation for employees and request for leave of absence
- Answer phones, direct incoming traffic and handle all general daily administrative duties for the department
- Enter time in ERP/PeopleSoft Timekeeping system, run queries to verify employee time, compensation time and make corrections
- Budget Re-estimates
- Create PSK to request for Purchase order number
- Purchase Items from online and Reconcile the PCard in the Financials
- Forward invoices for payments
- Research outstanding Invoices
Administration Technician/Water Meter Service
City of Ft. Worth, TX
11.2014 - Current
- Report directly to department management and senior staff and handle a variety of administrative, financial and operational tasks on a daily basis
- Assist with Human Resource duties which include conduct phone interviews, partake in panel interviews, and enter job requisitions into Taleo system
- Work with PeopleSoft/ERP system entering disciplinary actions, creating Personal files
- Create Person Epars to update employee status, pay rate updates and also handle Position Epars to update changes in reporting or position status
- Create, input and close work orders in Cisco System and CRM
- Handle monthly budget re-estimates for the department
- Monitor and maintain work injury/medical reports such as creating DWC-6 and RTW Status
- Initiate and maintain workers compensation documentation
- Enter first report injury in York System and all other necessary documents
- Prepare FMLA documentation for employees and request for leave of absence
- Answer phones, direct incoming traffic and handle all general daily administrative duties for the department
- Create purchase orders in PeopleSoft System
- Review quotes from various vendors
- Enter time in ERP/PeopleSoft Timekeeping system, run queries to verify employee time, compensation time and make corrections as needed
- Reviewed quotes from various venders
Education
Bachelor's Degree - Arts
Aspen Christian College
Denver, CO01.2010
Associate's Degree - Business Management
North Texas Community College
Mt. Pleasant, TX01.1989
Skills
- Buy speed online Certificate of Training and Purchasing and Procedures Certificate, Microsoft Office (Outlook, Excel and Word)
- Hyperion Budget System
- Certified Life Coach
- Certified Notary
- Higher System Greenhouse2021
- York Claim System
- AS400, Cisco System,
- Sedgewick System
- Maximo
- Teams meeting, WebEx, Zoom meeting
- Peoplesoft System
- Questica Budget System
Timeline
Administrative Assistant/Park and Recreation
City of Ft. Worth, TX
01.2022 - Current
Administrative Assistant/Water Field Operations
City of Ft. Worth, TX
12.2015 - Current
Administration Technician/Water Meter Service
City of Ft. Worth, TX
11.2014 - Current
Associate's Degree - Business Management
North Texas Community College
Bachelor's Degree - Arts
Aspen Christian College
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