Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christina Alger

Forest Hill

Summary

Dynamic professional with a proven track record at Macy's, excelling in customer engagement and inventory management. Enhanced sales by developing strategic promotions and personalized service. Skilled in product merchandising and problem-solving, fostering team collaboration to achieve goals. Adept at training staff, boosting performance, and driving customer loyalty through exceptional service and innovative solutions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Clinique Counter Manager

Macys Department Store
03.2023 - 03.2025
  • Supervised daily operations, ensuring exceptional customer service and team performance.
  • Trained and mentored staff on product knowledge and sales techniques.
  • Managed inventory levels, implementing efficient restocking processes to minimize disruptions.
  • Developed promotional strategies that enhanced product visibility and drove sales growth.
  • Established strong relationships with customers, enhancing loyalty through personalized service initiatives.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.

Sales Associate, Women's Shoes

Macy's
02.2009 - 03.2023
  • Assisted customers in selecting women's shoes, enhancing overall shopping experience.
  • Maintained up-to-date knowledge of footwear trends and promotions to provide informed recommendations.
  • Processed transactions accurately and efficiently, ensuring customer satisfaction at checkout.
  • Organized and restocked shoe displays to maximize product visibility and accessibility.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Trained new sales associates on product knowledge and customer service techniques for improved efficiency.

Education

Associate of Science - Nursing

Harford Community College
Bel Air, MD
12-2026

Skills

  • Customer assistance
  • Customer engagement
  • Inventory counting
  • Product knowledge
  • Customer consultations
  • Event planning
  • Merchandise display
  • Product merchandising
  • Product processing
  • Cash-handling procedures
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Goal setting

Certification

  • CM - Certified Manager Certification

Languages

English
Full Professional
Ukrainian
Full Professional
Russian
Professional Working
Polish
Professional Working

Timeline

Clinique Counter Manager

Macys Department Store
03.2023 - 03.2025

Sales Associate, Women's Shoes

Macy's
02.2009 - 03.2023

Associate of Science - Nursing

Harford Community College

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