Phyllis Neal
Benton,PA
Summary
Seasoned Income Maintenance Caseworker from COPA, adept in regulatory compliance and behavioral observation. Excelled in determining eligibility for various financial aids, enhancing case file documentation accuracy. Proven track record in maintaining professional boundaries and ensuring HIPPA compliance, contributing significantly to operational excellence.
Overview
10
10
years of professional experience
Work History
Income Maintainence Caseworker (retired)
COPA
Bloomsburg, PA
11.2014 - 09.2024
- Responsible for determining eligibility for financial assistance, Medicaid, SNAP (food stamps), LIHEAP, and waivers.
- Determined eligibility for financial assistance, Medicaid, SNAP, LIHEAP, and waivers by interviewing clients and reviewing policies.
Education
Bachelor of Arts - Criminology
University of Maryland
College Park, MD05-1983
Skills
- Behavioral observation
- Case file documentation
- Records management
- Regulatory compliance
- Case investigations
- Professional boundaries
- HIPPA training & compliance
Timeline
Income Maintainence Caseworker (retired)
COPA
11.2014 - 09.2024
Bachelor of Arts - Criminology
University of Maryland
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