Summary
Overview
Work History
Education
Skills
Accomplishments
COMPLIANCE WITH BASIC REQUIREMENTS
Timeline
Generic

PIA FELIZ MAYOR

Moreno Valley,CA

Summary

Dynamic and Resourceful Worker seeking Full Time employment as Receptionist or Administrative Assistant.

Possess excellent “people” skills, with proven effectiveness and efficiency to establish and foster customer relations, satisfaction and loyalty. Demonstrate great listening , analytical, and organizational skills to hasten delivery of service and resolution of issues/problems, if any, through strong focus and attention to details and by thoroughly understanding customers’ transactional orders, requests and concerns. Exhibit efficiency, “grace under pressure” in handling multiple concerns simultaneously occurring in a fast-paced work setting. Superb in oral and written communication. A great Team Player.

Overview

3
3
years of professional experience

Work History

REMITTANCE SPECIALIST

XYZ Global Express/RIA Money Transfer
(Corona, CA)
02.2024 - Current
  • Develops strong relationship with clients through courteous and friendly interaction including regular follow-ups.
  • Takes and process customers' orders and requests in-person and by phone
  • Retains customers through courteous and personalized service
  • Secures customers' trust through consistent service with integrity and reliability
  • Actively listens to customers suggestions and recommendations to improve services
  • Maintains timely and accurate records of daily financial transactions

CARE AMBASSADOR

Destiny Care Foundation
(Moreno Valley, CA)
02.2022 - Current

DESTINY CARE FOUNDATION is a non-profit organization that provides auxiliary support and services to Elderly within the Counties of Riverside and San Diego.

  • Visits elderly at their homes to provide assistance with coordination of medical and social appointments and social activities; setting up their calendars and bill payments; and, connect them with available community resources
  • Prepares information and education materials for the Foundation’s Fund Raising Campaigns and Activities using Microsoft programs and applications
  • Participates in community fairs/programs (setting up booths) and Seasonal Drives, including celebrations/parties for milestones and birthdays of some Community leaders
  • Assist clinical staff with their needs for medical records

STORE CLERK/CASHIER

Banig Restaurant
(Moreno Valley, CA)
02.2022 - 01.2024

BANIG RESTAURANT is a no-frills dine-in and take-out restaurant serving authentic Filipino for almost a decade now. It receives and serves bulk food orders for parties, by phone, email or in store

  • Greets customers and assists them with food selections
  • Takes, process orders and accepts payment using the store's point-of-sale (POS) system (Cash Register) minimizing wait times for costumers
  • Reviews, balances and consolidates sales and transactions by the end of the days
  • Ensures availability and adequacy of items and supplies needed for the day to day operation through prompt and accurate inventory
  • Closely coordinates with Kitchen Staff for prompt fulfillment of walk-in orders/requests and timely replenishment of Food in the Hot Wells
  • Maintains cleanliness, sanitation and organization of the Cashier area
  • Responsible in taking phone orders and coordinate the same with the Kitchen Manager

STUDENT AIDE I

Moreno Valley College Library
(Moreno Valley, CA)
02.2023 - 06.2023
  • Assists students and faculty members in identifying and locating books, references and resources that may meet their needs
  • Helps faculty members/students with their internet search, questions about use of certain Microsoft applications (Word, Excel and Powerpoint) and assists with trouble shooting certain issues encountered in accessing the College website including electronic interfaces with their professors

Education

Associate of Arts - Communication, Media And Languages

Moreno Valley College
06-2024

Associate of Arts - Humanities, Philosophy And Arts

Moreno Valley College
06-2024

Associate of Arts - Kinesiology, Health And Wellness

Moreno Valley College
06-2024

Associate of Arts - Social And Behavioral Sciences

Moreno Valley College
06-2023

Associate of Science - Biological And Physical Sciences

Moreno Valley College
06-2023

High School Diploma -

Parañaque National High School
Parañaque City, Philippines
04-2019

Skills

  • Strong Written and Oral Communication Skills
  • Positive Customer Engagement
  • Customer Assistance
  • Cash Handling
  • Teamwork and Collaboration
  • Relationship Building
  • Phone Etiquette
  • Transaction Processing
  • Problem-solving
  • Computer Skills (Microsoft, Email, Internet)
  • Operation of Office Equipments (Printing, Photocopying, Scanning, POS System)

Accomplishments

COLLEGE LEVEL

  • Consistent Dean's Lister
  • Graduated with Greater Distinction (Magna Cum Laude)
  • 3.9 GPA

HIGH SCHOOL LEVEL

  • Consistent Honor Student
  • Department of Science and Technology (DOST) - Philippines, Full Scholarship
  • Parañaque National High School: Recipient, City Full Scholarship

COMPLIANCE WITH BASIC REQUIREMENTS

  • Permanent Resident
  • SSN (Can be provided upon confirmation of hiring)
  • Valid CADL (Exp: 11.12.2027)

Timeline

REMITTANCE SPECIALIST

XYZ Global Express/RIA Money Transfer
02.2024 - Current

STUDENT AIDE I

Moreno Valley College Library
02.2023 - 06.2023

CARE AMBASSADOR

Destiny Care Foundation
02.2022 - Current

STORE CLERK/CASHIER

Banig Restaurant
02.2022 - 01.2024

Associate of Arts - Communication, Media And Languages

Moreno Valley College

Associate of Arts - Humanities, Philosophy And Arts

Moreno Valley College

Associate of Arts - Kinesiology, Health And Wellness

Moreno Valley College

Associate of Arts - Social And Behavioral Sciences

Moreno Valley College

Associate of Science - Biological And Physical Sciences

Moreno Valley College

High School Diploma -

Parañaque National High School
PIA FELIZ MAYOR