Pierce Piilani Jr
Lynnwood,WA
Summary
- Security Supervisor with over ten years of experience in security operations and loss prevention. Expertise in leading teams, conducting risk assessments, and implementing strategies that enhance safety and compliance. Proven ability to improve operational performance through data analysis and effective policy enforcement. Committed to fostering client satisfaction and reducing security incidents.
Overview
13
13
years of professional experience
Work History
Security Supervisor
Asset Guard Solutions LLC
Lynnwood, WA
11.2022 - Current
- Conduct regular client check-ins to improve service quality and strengthen client retention.
- Perform comprehensive site risk assessments and implement data-driven solutions to mitigate threats.
- Oversee guard scheduling and deployment, ensuring seamless coverage and operational efficiency.
- Build relationships with potential clients, presenting tailored security strategies to drive business growth.
- Collaborate with cross-functional teams to refine security protocols and ensure compliance with standards.
Security Officer
Helion Inc.
Everett, WA
05.2020 - 11.2022
- Led and mentored security officers, enhancing operational readiness through training and coaching.
- Managed daily operations, including scheduling, recruiting, and incident response coordination.
- Achieved a 15% quarterly reduction in incidents through proactive risk mitigation.
- Implemented security policies leveraging industry best practices and advanced technology.
- Oversaw incident reporting, stakeholder communication, and coordination with law enforcement.
Security Officer
Hyatt Regency
Seattle, WA
06.2019 - 05.2020
- Conducted security assessments for events and operations, adapting to evolving risks and client needs.
- Directed team briefings on assignments, operational updates, and special event coverage.
- Responded to emergencies and full-building evacuations while maintaining business continuity.
- Ensured accurate payroll processing and maintained detailed incident documentation.
Loss Prevention Investigator
Saks Off 5th
Seattle, WA
06.2018 - 06.2019
- Conducted surveillance to detect theft and security risks across premises.
- Collaborated with store management to formulate effective loss prevention strategies.
- Trained staff on theft prevention techniques, enhancing overall awareness.
- Investigated suspicious activities, documenting findings for management review.
- Analyzed incident reports to uncover trends in loss events.
- Developed security protocols tailored for high-risk areas, improving safety measures.
- Assisted law enforcement with investigations, ensuring thorough evidence gathering.
Loss Prevention Lead Detective
Macy’s Inc.
Lynnwood, WA
10.2016 - 06.2018
- Directed loss prevention efforts to uphold safety and security standards.
- Facilitated training sessions on emergency response protocols for all personnel.
- Enforced strict policies against shoplifting and theft practices.
- Reviewed point-of-sale transactions to ensure policy compliance and accuracy.
- Trained and guided Loss Prevention staff on procedures for apprehending offenders.
- Performed thorough investigations into allegations of employee fraud or theft.
- Contributed to developing training initiatives for new employees on loss prevention tactics.
Loss Prevention Lead Detective
U.S. Security Associates
Lynnwood, WA
02.2016 - 10.2016
- Conducted regular audits to identify potential theft risks and vulnerabilities.
- Monitored surveillance systems to detect suspicious activities in store areas.
- Collaborated with law enforcement on theft investigations and incident reports.
- Developed strategies to minimize inventory shrinkage across the store.
- Collected evidence from surveillance cameras, witnesses, and suspects related to reported thefts.
Loss Prevention Agent
Nordstrom
Seattle, WA
10.2012 - 02.2016
- Recognized as Agent of the Quarter (2014) for outstanding performance in investigations.
- Contributed to LP Team of the Quarter and Store of the Year (2014) achievements.
- Led investigations into external theft, fraud, and Organized Retail Crime (ORC) cases in collaboration with law enforcement.
- Analyzed shortage trends and implemented mitigation strategies to reduce financial losses.
- Conducted theft prevention training for staff and management, improving store security awareness.
Education
High School Diploma -
Rogers High School
Puyallup, WA01.2004
Skills
- Security leadership and operations
- Risk assessment and incident response
- Loss prevention and investigations
- Client relations and business development
- Policy enforcement and compliance
- Security technology management
- Emergency response and de-escalation
- Microsoft Office proficiency
Loss Prevention Investigations Experience
- Saks Off 5th, Seattle, WA, Loss Prevention Investigator, 06/01/18, 06/01/19
- Macy’s Inc., Lynnwood, WA, Loss Prevention Lead Detective, 10/01/16, 06/01/18
- U.S. Security Associates, Lynnwood, WA, Loss Prevention Lead Detective, 02/01/16, 10/01/16
- Nordstrom, Seattle, WA, Loss Prevention Agent, 10/01/12, 02/01/16, Recognized as Agent of the Quarter (2014) for outstanding performance in investigations., Contributed to LP Team of the Quarter and Store of the Year (2014) achievements., Led investigations into external theft, fraud, and Organized Retail Crime (ORC) cases in collaboration with law enforcement., Analyzed shortage trends and implemented mitigation strategies to reduce financial losses., Conducted theft prevention training for staff and management, improving store security awareness.
Timeline
Security Supervisor
Asset Guard Solutions LLC
11.2022 - Current
Security Officer
Helion Inc.
05.2020 - 11.2022
Security Officer
Hyatt Regency
06.2019 - 05.2020
Loss Prevention Investigator
Saks Off 5th
06.2018 - 06.2019
Loss Prevention Lead Detective
Macy’s Inc.
10.2016 - 06.2018
Loss Prevention Lead Detective
U.S. Security Associates
02.2016 - 10.2016
Loss Prevention Agent
Nordstrom
10.2012 - 02.2016
High School Diploma -
Rogers High School