Summary
Overview
Work History
Education
Skills
Timeline
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Piercyn Gilbert

Summary

Dynamic and charismatic professional with a proven track record at AMC Theatres, enhancing customer loyalty through exceptional service and effective communication. Excelled in fast-paced environments, demonstrating strong multitasking abilities and a commitment to safety and cleanliness. Skilled in technology and known for fostering teamwork, I consistently exceed quality expectations, contributing to significant improvements in customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Crew Member

Vibe Carwash
02.2024 - Current
  • Keeping the washes clean and to ensuring safety of guests and teammates at all times while working at a fast pace to ensure quality customer service.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Able to confidently describe membership unlimited wash program.
  • Guide cars onto the conveyor in an organized, competent and safe manner.
  • Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
  • Kept property looking clean and organized at all times.
  • kept the vacuums unclogged and empty trash cans as needed.

Cook

AMC Theatres
11.2023 - 02.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Delivered quality products to guests, while maintaining a clean, sanitary, and safe work area in a fast-paced environment.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Crew Member

AMC Theatres
11.2022 - 11.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Education

No Degree -

Cherokee Trail High School
Aurora, CO
05.2025

Skills

  • Customer Loyalty
  • Flexible Schedule
  • Engaging
  • Charismatic
  • Fast & Efficient
  • Professional
  • Effective Communication
  • Teamwork
  • Excellent With Technology
  • Reliable
  • Brings a Positive Attitude

Timeline

Crew Member

Vibe Carwash
02.2024 - Current

Cook

AMC Theatres
11.2023 - 02.2024

Crew Member

AMC Theatres
11.2022 - 11.2023

No Degree -

Cherokee Trail High School

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Piercyn Gilbert