Pierra Hudson
Irving
Summary
Dynamic security professional with extensive experience at Allied Security, excelling in crisis management and risk analysis. Proven track record in enhancing security measures and fostering teamwork. Strong leadership and communication skills led to improved operational efficiency and customer satisfaction, ensuring compliance and safety across diverse environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Lead Security Officer
Aillied Security
Coppell, TX
08.2021 - Current
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
- Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
- Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
Tickets Counter Agent
Spirit Airlines ATS
2610 International Pkwy, DFW Airport, Texas, Unite
04.2021 - 08.2021
- Assisting passengers with ticketing, check-in, and boarding, handling baggage, and providing customer service, often requiring strong communication and computer skills.
- Contributed to a clean and organized work environment by performing routine maintenance tasks diligently.
- Implemented effective upselling strategies to increase overall sales revenue for the business.
- Demonstrated adaptability by quickly learning new systems and procedures as required by the job role or company policy changes.
- Maintained accurate records of daily transactions, ensuring proper accountability and financial reporting.
Supervisor For DFS
Diverse Facility Solutions
2610 International Pkwy, DFW Airport
08.2018 - 04.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- supervisor's job involves overseeing caseworkers, ensuring compliance with regulations, and supporting the department's mission of protecting children and families, including tasks like training, performance evaluations, and case management.
Education
Associate of Arts - Psychology
Eastfield College
05-2021
Skills
- CCTV monitoring
- Fire safety
- Physical security
- Surveillance techniques
- Crisis management
- Risk analysis
- Work ethic
- Punctuality
- Relationship building and management
- Situational awareness
- Conflict resolution
- Staff management
- Organizational skills
- Computer skills
- Critical thinking
- Excellent communication
Accomplishments
- Supervised team of 35 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Improved project completion rates by 20%. Task: By implementing a new project management methodology and focusing on efficient resource allocation and accurate task execution.
Timeline
Lead Security Officer
Aillied Security
08.2021 - Current
Tickets Counter Agent
Spirit Airlines ATS
04.2021 - 08.2021
Supervisor For DFS
Diverse Facility Solutions
08.2018 - 04.2021
Associate of Arts - Psychology
Eastfield College
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