PIERRE D. BLAND JR.
Waldorf,MD
Summary
Detail-oriented and security-cleared IT System Administrator with proven expertise in systems integration, Windows Server administration, user access management, and technical support across DoD environments. Demonstrated success in hardware/software deployment, patch management, and troubleshooting networked systems. Strong team collaborator and problem-solver with a solid understanding of cybersecurity practices, cloud fundamentals, and ITIL best practices. Skilled in maintaining system availability, supporting mission-critical infrastructure, and ensuring compliance with government standards.
Overview
11
11
years of professional experience
Work History
System Administrator / Computer Network Specialist
SMARTRONIX
Patuxent River, MD
11.2022 - Current
- Administered and maintained Windows-based systems, including servers, PEMAS, and flight computers, ensuring secure and up-to-date configurations.
- Managed user accounts, CAC credentialing, and remote access controls for secure system usage.
- Deployed and tested software updates, security patches, and data backups across enterprise systems.
- Delivered remote technical support, resolving end-user issues efficiently, and reducing downtime.
- Performed system diagnostics, log analysis, and hardware/software troubleshooting to maintain system performance and reliability.
- Collaborated with cross functional teams to maintain system security, availability, and compliance with DoD standards.
- Prepared monthly technical status reports and maintained documentation in line with audit requirements.
CEO / Technical Support (Seasonal)
PP&B Landscaping
Waldorf, MD
03.2014 - Current
- Delivered technical support for Microsoft Office Suite, Windows environments, and Outlook calendar configurations.
- Built operational spreadsheets and tracked schedules, optimizing workflows.
- Onboarded and trained seasonal staff, developed training materials using PowerPoint, and conducted IT troubleshooting for staff devices.
Field Service Technician
INSIGHT GLOBAL
Patuxent River, MD
06.2022 - 11.2022
- Executed complex hardware and software installations, including OS upgrades and application deployments.
- Acted as Tier 1/2 Help Desk support, managing tickets, documenting solutions, and escalating critical issues.
- Performed routine system updates, network connectivity diagnostics, and storage configuration.
- Ensured compliance with network security policies and internal SOPs.
- Maintained asset inventory and provided support for LAN/WAN issues, network printing, and endpoint maintenance.
Ordnance Technician / Technical Support
U.S. Navy Contractor
Indian Head, MD
02.2021 - 06.2022
- Managed access provisioning for new hires, ensuring compliance with cybersecurity protocols.
- Oversaw daily operations for 30+ employees; conducted inventory management using tracking databases.
- Operated high-frequency computer systems, interpreting technical schematics and conducting procedural training.
- Maintained compliance through regular Cybersecurity Awareness and Insider Threat training.
Team Captain
Professional Basketball
, Germany
01.2014 - 01.2020
- Team Captain across multiple seasons; developed leadership, communication, and strategic planning skills applicable to team and project management.
Education
Bachelor of Science - General Studies, Business Management Concentration
Indiana University - Purdue University Fort Wayne (IPFW)
Fort Wayne, IN01.2014
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL01.2012
Skills
- Certifications: CompTIA Security CE (Valid through 2026), Microsoft Azure Fundamentals (AZ-900, in progress), AWS Technical & Sales Accreditation
- Systems/Tools: Windows Server, Active Directory, Remote Desktop Services
- Software: Microsoft Office 365, Google Workspace, Adobe Acrobat, Smart Office
- Technologies: Networked Printers, Scanners, Routers, Smart Devices
- Security & Compliance: CAC access management, DoD Safe file transfer, Data integrity protocols
- Other: ITIL familiarity, Preventative & Corrective Maintenance, Patch Management, System Imaging
Clearance
- Active Top Secret Clearance
Timeline
System Administrator / Computer Network Specialist
SMARTRONIX
11.2022 - Current
Field Service Technician
INSIGHT GLOBAL
06.2022 - 11.2022
Ordnance Technician / Technical Support
U.S. Navy Contractor
02.2021 - 06.2022
CEO / Technical Support (Seasonal)
PP&B Landscaping
03.2014 - Current
Team Captain
Professional Basketball
01.2014 - 01.2020
Bachelor of Science - General Studies, Business Management Concentration
Indiana University - Purdue University Fort Wayne (IPFW)
Associate of Arts -
Florida State College At Jacksonville
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