Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pierre Francois

Brooklyn

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Independent Contractor

DCM Distribution
04.2022 - Current
  • Increased client satisfaction by delivering high-quality service on time and within budget constraints.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
  • Answer 15 plus calls a day, maintain a professional, friendly demeanor at all time to ensure 100% customer satifactory


Assistant Manager

Rite Aide Pharmacy
02.2012 - 03.2020
  • Executed customers question, resolving issues and reducing the need for manager assistant
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, and customers by Providing excellent customer service


Shift Leader

CVS Pharmacy
01.2010 - 04.2014
  • Improved team productivity by implementing efficient scheduling and task delegation methods by being able to communicate clearly and effectively .
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Engaged with more then 35 customer during shift, while maintaining a level of respect and understanding for each one.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Education

High School Diploma -

Samuel J Tilden High School
Brooklyn, NY
06.1999

Skills

  • verbal communication able to communicate well
  • Quick learner
  • patient, and friendly
  • Organized, work well with other or by myself
  • respectful and sympathetic toward others

Languages

English
Full Professional
French/Creole
Native or Bilingual

Timeline

Independent Contractor

DCM Distribution
04.2022 - Current

Assistant Manager

Rite Aide Pharmacy
02.2012 - 03.2020

Shift Leader

CVS Pharmacy
01.2010 - 04.2014

High School Diploma -

Samuel J Tilden High School

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Pierre Francois