Cultural Awareness
Team Leadership
First aid and safety
Case Management
CPR Certified
PIERRE JEAN BAPTISTE
Direct Care Worker
Attleboro,MA
Summary
Experienced direct care worker with a proven track record of delivering high-quality care to vulnerable individuals. Seeking a supervisor position to leverage leadership skills and experience in overseeing and managing a team of direct care workers. Proficient in training and mentoring staff, developing care plans, and ensuring compliance with regulations and policies. Demonstrating strong communication and organizational abilities, committed to fostering a safe and supportive environment for residents and staff. Prepared to assume supervisor responsibilities and make valuable contributions to the ongoing success of the organization.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Direct Care Worker
AMI Expeditionary Healthcare
NORTON, MA
06.2024 - Current
- Provided support to both adults and children during challenging periods of life transitions, offering compassionate guidance while promoting resilience and self sufficiency.
- Maintained confidentiality of sensitive information while adhering to legal guidelines and ethical standards for social work practice.
- Provided culturally competent services to diverse populations by respecting cultural differences and utilizing resources tailored to specific needs.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
Cooperative Production Inc
05.2022 - 07.2024
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within group home setting.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved
Direct Support Professional
Northeast Networking INC
10.2020 - 07.2022
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
- Addressed emergency situations calmly and effectively, prioritizing safety of both clients and staff members involved.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Assistant Store Manager
Finesse Group Inc
09.2018 - 10.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Law Professor
Unity School of Business
10.2016 - 09.2018
- Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
- Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
- Used different learning modes and types of technology to engage students in achieving learning outcomes.
- Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
Education
MBA - Business Administration
Babson College
Wellesley, MA 09.2026 - Current
Bachelor of Arts - LAW
UNIVERSITE D'ETAT D'HAITI
Port-au-Prince, HAITI 10.2011 - 07.2015
Skills
Software
Microsoft office for Business
Languages
Haitian Creole
Native or Bilingual
French
Native or Bilingual
Timeline
MBA - Business Administration
Babson College
09.2026 - Current
Direct Care Worker
AMI Expeditionary Healthcare
06.2024 - Current
Direct Support Professional
Cooperative Production Inc
05.2022 - 07.2024
Direct Support Professional
Northeast Networking INC
10.2020 - 07.2022
Assistant Store Manager
Finesse Group Inc
09.2018 - 10.2020
Law Professor
Unity School of Business
10.2016 - 09.2018
Bachelor of Arts - LAW
UNIVERSITE D'ETAT D'HAITI
10.2011 - 07.2015
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