Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PI HUA LIN

Summary

Operation agent with over 16 years of experience in air freight forwarding. Well-organized, attentive, and experienced in handling paper work. Maintain excellent communication and relationships with clients. Highly responsible with positive working attitude. Ability to work in team settings with good coordination.

Overview

33
33
years of professional experience

Work History

Operation Agent

Cheetah Express Inc
02.2020 - 08.2023


  • Receive shipping instructions and review information.
  • Dispatch with carrier for pick up and drop off.
  • Book cargo space with airlines for shipment routes.
  • Prepare documents and create file for declarations to US Customs and Border Protection.
  • Monitor shipment delivery status and verify tracking information to input data in system.
  • Organize and archive file for easy search.

Operation Agent

Express Line Corporation
05.2017 - 11.2017


  • Prepare documents and create file for declarations to US Customs and Border Protection.
  • Coordinate with carrier to dispatch pick up and drop off.
  • Monitor shipment delivery status and verify tracking information to input data in system.
  • Organize and archive file for easy search.

Customer Service

Kintetsu World Express
05.1994 - 10.2003
  • Develop and maintain customer service.
  • Provide logistic consulting and resolve customer complaints.
  • Coordinate with carrier to dispatch pick up and drop off.
  • Organize and archive file for easy search

Data Entry Clerk

Yusen Logistics (Taiwan) Ltd
02.1992 - 04.1994
  • Receive shipping instruction and review information.
  • Prepare documents and create file for declarations to Taiwan Customs.
  • Organize and archive file for easy search .
  • Tracking shipment delivery of status for update.

Data Entry Clerk

Broad Express Inc
10.1990 - 03.1992
  • Receive shipping instruction and review information.
  • Prepare documents and create file for declarations to Taiwan Customs.
  • Organize and archive file for easy search.

Education

High School Diploma -

Taipei Municipal Shilin High School Of Commerce
Taipei, Taiwan
05.1989

Skills

  • Data Entry
  • Teamwork and Collaboration
  • Customer Relations
  • Microsoft Office

Languages

English
Chinese (Mandarin)

Timeline

Operation Agent

Cheetah Express Inc
02.2020 - 08.2023

Operation Agent

Express Line Corporation
05.2017 - 11.2017

Customer Service

Kintetsu World Express
05.1994 - 10.2003

Data Entry Clerk

Yusen Logistics (Taiwan) Ltd
02.1992 - 04.1994

Data Entry Clerk

Broad Express Inc
10.1990 - 03.1992

High School Diploma -

Taipei Municipal Shilin High School Of Commerce
PI HUA LIN