Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pilar Herrera

Bonita,CA

Summary

Results-driven individual with strong communication, organizational, and customer service skills. Experienced in supervising teams improving operations, and driving efficiency and sales growth throw effective leadership and teamwork.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Dunkin' Donuts Franchising
Baldwin Park, CA; National City, CA
10.2023 - Current
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Managed inventory levels to minimize waste and ensure product availability during peak hours.
  • Implemented company policies to maintain compliance with health and safety regulations.
  • Monitored cash handling procedures to ensure accuracy in transactions and financial accountability.
  • Supported promotional initiatives, contributing to increased sales during special events and campaigns.

Bartender

Round 1 Bowling & Amusement
National City, CA
11.2025 - 02.2026
  • Mix and serve a variety of beverages, ensuring quality and presentation standards.
  • Maintain inventory levels, tracking supplies to minimize waste and ensure timely restocking.
  • Collaborate with kitchen staff to coordinate food and beverage orders efficiently.
  • Served high customer volumes during special events, nights, and weekends.

Crew Member

Raising Cane's Restaurants
Baldwin Park, CA
09.2022 - 10.2023
  • Delivered exceptional customer service in high-volume environment
  • Maintained cleanliness and organization of dining area and kitchen
  • Operated kitchen equipment, ensuring proper safety protocols
  • Collaborated with team to streamline food preparation processes
  • Implemented best practices to enhance efficiency during peak hours

Education

High School Diploma -

Azusa High School
Azusa, CA
01-2021

Skills

  • Positive attitude
  • Cash handling
  • Team collaboration and leadership
  • Team supervision
  • Customer service focus
  • Sales and upselling
  • Conflict resolution
  • Goal setting and tracking

Certification

  • Certified Food Handler, Premier Food Safety - 11/19/2025 - 11/18/2028
  • ServSafe Alcohol California Online Course, National Restaurant Association - 12/4/2025 - 12/3/2028

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Bartender

Round 1 Bowling & Amusement
11.2025 - 02.2026

Shift Leader

Dunkin' Donuts Franchising
10.2023 - Current

Crew Member

Raising Cane's Restaurants
09.2022 - 10.2023

High School Diploma -

Azusa High School