Pilar Munoz (COT)
Lake Worth,Fl
Summary
Bi-Lingual Ophthalmic Technician with 27 years experience in the field, 15 of them as a supervisor proficient in ophthalmic procedures and clinical operations. Proven track record of leading and mentoring multidisciplinary teams to ensure high quality patient care and efficient workflow. Adapt at performing advanced diagnostic testing, maintaining compliance with healthcare regulations, and implementing process improvements that enhance patient satisfaction and operational efficiency. Strong interpersonal and leadership skills with a commitment to fostering a collaborative environment and upholding the highest standards of ophthalmic care.
Overview
28
28
years of professional experience
Work History
Technician Manager
Eye Associates of Boca Raton
Boca Raton, FL
10.2019 - Current
- Supervised and delegated work to 22 technicians every day as well as daily schedules for 2 buildings.
- Managed maintenance activities, and inspected equipment.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Responsible for work flow each day.
- Montly tech meetings with didactic learning activities to maintain education and team morale.
- Completed yearly reviews for all technicians
- Responsible for medication inventory.
- Coordinated Retina study getting all paperwork and tests needed by study site.
Technician Supervisor
Palm Beach Eye Center
Lake worth, FL
08.2014 - 10.2019
- Supervised and delegated task to all technicians each day as well as scribes.
- Responsible for office flow each day making sure all Doctors finish their session on time.
- Coordinated 2 other branches giving guidance to fellow supervisors each day.
- Managed daily transportation of medical supplies to other branches.
- Responsible for overseeing weekly schedules and sending to all staff each week.
- Helped with yearly reviews for all technicians.
- Assisted and prepared Minor Surgeries, Cornea procedures, cross-linking, Pterygium surgery.
- Responsible for ordering medical supplies and making sure office is adequately equipped.
- Experience in scribing for Retina, Cornea, Glaucoma, and General Ophthalmologist.
- Knowledge in ERG/VEP Testing.
- Proficient in LIPIFLOW/LIPIVIEW and Autologus Serum drops.
- Study Coordinator for Allergan and Jem Research.
Ophthalmic Assistant
Eye associates of Boca Raton
950 NW 13th Street
01.2001 - 08.2014
- Comprehensive eye exams that include: chief complaint, vision acuity with and without glasses, EOM's, confrontation visual fields, amsler grid, pupils, intraocular pressure, dilation.
- Past medical and ocular history and systemic medications.
- Used lensometers to measure and record patients’ lens power.
- Manual and TRS refractions.
- Goldman Visual Fields.
- A-Scans: Lenstar, IOL master, Immersion, B-Biometry, corneal topography, Endo cell count.
- B-Scans.
- Experience with PDT's.
- FA's including injection.
- OCT's Status/Cirrus
- Training of new employees to the practice.
Technical Director
Eye associates of Boca Raton
950 NW 13th Street
09.2008 - 01.2014
- Supervised and delegated work to 22 technicians including scribes every day.
- Was responsible for daily schedules and organizing proper staff for 2 buildings.
- Monthly late tech schedules.
- Responsible for office work flow each day.
- Held monthly meetings with technicians to go over any changes and or new strategies for better care.
- Did yearly reviews for all technicians and scribes.
- Organized training sessions for all technical staff on new technology and electronic system.
- Met with all Physicians to discuss any areas of concern.
Ophthalmic Assistant
Dr. Jorge Camacho
6233 N. University Dr.
02.1997 - 12.2001
- Meticulously cleaned and sterilized ophthalmic and surgical instruments.
- Used lensometers to measure and record patients’ lens power.
- Conducted visual field tests to measure field of vision.
- Trained patients to safely insert and remove contact lenses.
- Conducted preliminary screening examinations including visual acuity, refraction,IOP, and dilation.
- A-Scans/Surgical Coordinator.
Education
COA/ COT - 2006/2024
JCAHPO
2025 Woodlane Dr. St. Paul, MN 55125Associate of Science - Respiratory Therapy
Broward Community College
Pompano Beach, FL2000
High School Diploma - undefined
Colegio Americano
Bogota, Colombia1993
Skills
Bilingual fluent in Spanish and English
Study Coordinator
Dry Eye Testing
Phlebotomy Certified
Timeline
Technician Manager
Eye Associates of Boca Raton
10.2019 - Current
Technician Supervisor
Palm Beach Eye Center
08.2014 - 10.2019
Technical Director
Eye associates of Boca Raton
09.2008 - 01.2014
Ophthalmic Assistant
Eye associates of Boca Raton
01.2001 - 08.2014
Ophthalmic Assistant
Dr. Jorge Camacho
02.1997 - 12.2001
Associate of Science - Respiratory Therapy
Broward Community College
High School Diploma - undefined
Colegio Americano
COA/ COT - 2006/2024
JCAHPO