Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Pilar Santiago

York,PA

Summary

Dynamic production technician with proven expertise at Harley Davidson Inc., excelling in quality control and machine operation. Recognized for enhancing production efficiency and fostering teamwork. Bilingual communicator adept at resolving challenges and ensuring compliance with safety standards, contributing to a high-quality product output.

Overview

5
5
years of professional experience

Work History

Production Technician

Harley Davidson Inc
York, PA
09.2024 - Current
  • Service and repair Harley-Davidson motorcycles, including simple maintenance, engine diagnostics, and performance upgrades.
  • Adhered strictly to established policies, procedures, protocols and safety guidelines at all times.
  • Performed quality control checks on products to ensure compliance with standards.
  • Performed production adjustments for quality and productivity.

Picker/Picker Packer

ManpowerGroup
York, PA
02.2024 - 08.2025
  • Maintained a clean and organized work area to ensure safety.
  • Received and processed customer orders for merchandise in a timely manner.
  • Executed picking tasks according to order specifications while meeting daily productivity requirements.
  • Verified accuracy of items picked, packed and shipped to customers.
  • Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
  • Reported any damaged or defective items immediately to supervisor for further investigation.

Production Operator

Church & Dwight
York, PA
11.2022 - 12.2023
  • Production operator for multiple production lines. Responsible for following standard operating procedures to ensure a good-quality product. Tasks included documenting the product compounding process, and running machines on the line. Maintaining logbooks, loading and unloading machines, changeovers, cleaning the equipment, training new staff, packing finished goods into proper packaging to reduce damage during transport, and performing tasks in a safe manner using all the proper personal protective equipment.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.

Cashier

Chick-fil-A
York, PA
10.2020 - 11.2022
  • Maintain sanitation, health, and safety standards in all work areas. Read food order slips and receive verbal instructions to prepare food correctly for the customers. Preparing and cooking food to order specifications. Operating a cash register. Assisting customers with whatever they need. Cleaning and maintaining an orderly checkout area. General cleaning tasks include sweeping, mopping, sanitizing, emptying trash, and other tasks needed to keep everything clean and orderly.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

William Penn Senior High School
York, PA
08-2022

Skills

  • Quality control
  • Machine operation
  • Customer service
  • Team collaboration
  • Production efficiency
  • Communication
  • Teamwork
  • Bilingual

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Production Technician

Harley Davidson Inc
09.2024 - Current

Picker/Picker Packer

ManpowerGroup
02.2024 - 08.2025

Production Operator

Church & Dwight
11.2022 - 12.2023

Cashier

Chick-fil-A
10.2020 - 11.2022

High School Diploma -

William Penn Senior High School