Pilual Kang
New Prague,MN
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
3
3
years of professional experience
Work History
PCA
Oak Terrace Senior Assisted Living
07.2022 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Administered medications as prescribed, preventing adverse reactions or complications.
Subway Sandwich Artist
Subway
07.2021 - 07.2022
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice and trim food.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Customer Service Representetive
Holiday Station Stores
02.2021 - 07.2021
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Informed customers of sales and promotions to build customer base, boost traffic, and increase customer loyalty.
- Managed over 50 customer calls per day
- Would increase sales each by week by 10%
Education
No Degree - Psychology
Normandale Community College
Bloomington, Minnesota05.2024
New Prague Senior High School
New Prague, MN05.2022
Skills
Customer Service
Employee Training and Supervision
Heavy Lifting
Time Management
Attention to Detail
Adaptability and Flexibility
Emotional Support
Dementia Care
Timeline
PCA
Oak Terrace Senior Assisted Living
07.2022 - Current
Subway Sandwich Artist
Subway
07.2021 - 07.2022
Customer Service Representetive
Holiday Station Stores
02.2021 - 07.2021
No Degree - Psychology
Normandale Community College
New Prague Senior High School
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