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Associate Principal Engineer

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Skilled with 10 + Years of Fantastic Customer Service, Authorized to work in the US for any employer I bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

To find financial stability in a company with ability to grow and learn. Skilled Customer Service with history of building customer satisfaction and loyalty by delivering top-notch support and service. Talented in troubleshooting problems with excellent analytical and critical thinking skills. Team player offering 15+ years in Customer service/ technical support environments.

Successful Customer service Advisor with 16 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Customer-focused professional with track record of success in responding to customers' needs in accordance with procedures. Assertive yet polite individual with special talents in drumming up new business. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Tigoune Telecommunications. Skilled in call center operations and conflict resolution, I excel in reducing wait times and improving resolution rates. Achieved a high satisfaction rating through effective problem-solving and active listening, underscoring my commitment to excellence in customer service. Conscientious about managing customer concerns to last detail. Top-notch abilities in servicing accounts, processing payments and scheduling appointments. Experienced in accurately completing complex paperwork to support customer needs. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Adept at enhancing customer experiences and streamlining QA processes, I excelled at Live Chat Global by implementing effective solutions and fostering team collaboration. Leveraging skills in CRM software and active listening, I boosted satisfaction and efficiency. My role in global campaigns and mentoring underscores my commitment to excellence and continuous improvement.

Piluchi Pegues

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Customer Service Advisor

Independent Contractor

Medical Secretary

Chat Support Representative

Education

Bachelor of Science - Banking And Finance

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Customer Service Advisor

Independent Contractor

Medical Secretary

Chat Support Representative

Bachelor of Science - Banking And Finance

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