Pina Ceccarelli
Mission Viejo,United States
Summary
My clear communication methods, attentive listening and empathetic nature make customer service and client care one of my greatest strengths. I have extensive sales and team management experience and thrive at building and maintaining professional relationships.
Overview
14
14
years of professional experience
Work History
Marketing Associate
Fuoco Pizzeria Napoletana
Fullerton, CA
06.2020 - Current
- Provide outreach and manage relationships between media, vendors, and any third party
- Enhanced social media presence with creative content and effective targeting
- Oversee Fuoco's marketing strategies to increase market share and achieve profitability goals in a competitive market
- Utilize new marketing and promotional tactics, resulting in a 25% sales increase on Mondays and Wednesdays, as well as Fuoco becoming an award-winning authentic Neapolitan pizzeria
In-House Field Support Supervisor
Ambry Genetics
Aliso viejo, Ca
01.2015 - 01.2018
- Communication between lab and field sales representatives
- Monitored and managed high volume accounts and clients to ensure customer satisfaction
- Operated as the main point of contact for new and existing clients
- Maintained lasting relationships with key accounts
- Created Excel reports for clients to show overall rate of completion and success within the lab
- Assisted with marketing for international Italian accounts
Account Manager
Post+Beam
Ca
01.2020 - Current
- Managed company social media platforms
- Press release writing and pitching experience
- Assisted in event planning and coordinating
- Elevated and maximized client brand appreciation and awareness
Assistant Manager
Bcbgeneration
Ca
01.2011 - 01.2015
- Demonstrated superior team building and coordinated team meetings and delegated tasks and personal goals
- Managed company social media platforms
- Managed time cards, educated team on policy changes and collaborated with store manager to continuously develop best practices for the team
Education
Bachelor of Arts - Communications, Public Relations
Cal State University Fullerton
California01.2014
Skills
- Superb written and verbal communication skills
- Reliable and extremely organized
- Exceptional aesthetic sense and visual knowledge
- Creative and innovative thinking and problem solving
- Excellent interpersonal skills
- Natural born leader
- Ability to work independently
- Ability to meet deadlines
- Fluent in English and Italian, proficient in Spanish
Timeline
Marketing Associate
Fuoco Pizzeria Napoletana
06.2020 - Current
Account Manager
Post+Beam
01.2020 - Current
In-House Field Support Supervisor
Ambry Genetics
01.2015 - 01.2018
Assistant Manager
Bcbgeneration
01.2011 - 01.2015
Bachelor of Arts - Communications, Public Relations
Cal State University Fullerton