Result-oriented manager and owner over 19 years of experience in hospitality and hotel management. Expertise in all facets of hotel management. Including front desk operation, housekeeping and maintenance. Proven leadership skills with the ability to coordinate across department increasing communication and maximizing guest service and satisfaction. Track record of success in developing initiatives to reduce costs. Increase revenues. And streamline operations.
19 years of hospitality leading experience
Excellent management skill
Operations management
Guest services
Skilled at building positive relationships and communicating well with guest
Financial management
Analytical skills
Communication
Conflict resolution
Hotel operations
Multitasking
Prioritizing
Problem-solving
Project management
Time management