Pinalkumar Patel
Mentor,OH
Summary
Dynamic Store Manager with a proven track record at Richmond Foodmart, excelling in customer service and inventory management. Enhanced customer satisfaction through effective team leadership and training, while optimizing store operations. Skilled in problem-solving and cash management, fostering a positive environment that drives employee performance and customer loyalty.
Overview
7
7
years of professional experience
Work History
Store Manager
Richmond Foodmart
02.2020 - 05.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Store Manager
Shell Gas Station
03.2018 - 01.2020
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Education
No Degree - Accounting And Finance
Jubilee High School
IndiaSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Store operations
- Customer service management
- Friendly and positive
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- POS systems
- Team building and leadership
Timeline
Store Manager
Richmond Foodmart
02.2020 - 05.2025
Store Manager
Shell Gas Station
03.2018 - 01.2020
No Degree - Accounting And Finance
Jubilee High School
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