Highly motivated employee with desire to take on new challenges. Exceptional work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Grocery Associate
Amazon
Lorton, VA
06.2022 - Current
Followed safety and sanitation procedures to provide quality services and products for customers.
Provided excellent customer service by responding quickly to complaints or requests.
Operated cash registers, scanners and computers to itemize and total customer purchases.
Operated machinery such as forklifts or pallet jacks to move heavy items around the store.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Trained new employees on proper stocking techniques, customer service protocols.
Watched for and recognized security risks and thefts to prevent or handle situations.
Grocery Associate
Giant Food
Springfield, VA
01.2022 - 10.2022
Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Bagged or packaged purchases and wrapped gifts.
Assisted customers with loading bags into their cars after checkout.
Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
Performed regular cleaning duties such as sweeping floors, dusting shelves.
Education
High School Diploma -
South County High School
Lorton, VA
06-2020
Associate of Science - Health Sciences
Northern Virginia Community College
Annandale, VA
Skills
Safety standards
Customer service-focused
Teamwork and collaboration
Training and mentoring
Cashier experience
Bagging groceries
Supermarket stocking
Placing orders
Produce quality standards
Food preparation
Pallet Jack operation
Loading and unloading procedures
Heavy lifting
Cleaning and sanitation
Accomplishments
Became Associate of the Month at Amazon Fresh- January 2024
Received a grade of 100% on Mystery Shop at Amazon Fresh- January 2024
Winner of "Putting Giant Food's Values in Motion."- 2nd Quarter 2022
Affiliations
Volunteering at Community Center or Church
Using the Internet to Expand Knowledge and Acquire Various Skills