Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Piper Carlson

Pitt County K9 Academy
Winterville,NC
7
years of professional experience

Experienced Dog Training Manager skilled in team leadership, conflict resolution, and customer service. Adapts training methods for various breeds, enhancing obedience and behavior modification outcomes. Background in dog daycare and boarding supports effective decision-making and relationship building, fostering a safe and enriching environment for dogs and clients.

Work History

Manager/Lead Dog Trainer

2 Years 7 Months
Pitt County K9 Academy | 03.2024 - 10.2026

Training Position

- Trained a large variety of dog Breeds, sizes, and temperaments.

- Specialized in Puppy Training, Basic Obedience On-Leash, Basic Obedience Off-Leash, and reactivity toward other dogs; all training was done with the use of chain collars, prong collars, and/or E-Collars by E-Collar Technologies.

- Learned how to take different approaches based on unexpected scenarios and different dogs' specific needs.

- Scheduled trainings based on owners' wants and what felt would be best for their dog and their schedule.

- I have had experience with aggressive dogs, redirection aggression, and resource guarding.

- Used verbal commands, along with hand signals.

- Conducted demos at the end of board and trains, teaching owners how to continue training at home, how to use training equipment, and how and when to make corrections and rewards.

- Ran our Training Tik Tok.

Manager Position

- Manager of Boarding, Daycare, and Training. Used Gingr software to schedule clients, get new client information, take deposits/payments, and sign in/out dogs. (also used Paw Partner Software).

- Worked in the Kennel bay, letting out, feeding, and medicating dogs, along with deep cleaning kennels and kennel drains.

- Watched over daycare dogs, paying close attention to their body language and behaviors to ensure a safe environment and safe play between dogs.

- Introduced new dogs to the daycare environment.

- Dealt with any issues brought to attention by clients.

- Attended to dogs that other employees did not feel comfortable interacting with due to different behavioral issues.

- Trained new staff.

- Did baths and nails.

- Occasionally transported dogs.

- Kept track of Vaccination files, ensuring all dogs were up to date on their Bordetella, Distemper, and Rabies Vaccines.

- Gave facility tours to possible new clients.

- Took part in running our social media: Instagram and Facebook.

Dog Handler/Senior Group Leader

2 Years
The Barker Lounge | 05.2022 - 05.2024

- Got company-required certifications in dog behavior, body language, signs of stress, how to avoid bloat, how to detect symptoms of bloat, how to evaluate a dog's stools, and how to look for different kinds of worms, foreign objects, and blood. I also learned how to notice signs of kennel cough.

- I had the responsibility of prepping food, cleaning kennels, and keeping up with dogs' personal belongings.

- I learned how to correct dogs strictly using body language and eye contact.

- I would watch over different variations of dog groups. During my last year, I was mainly in charge of the high-energy, large dogs, as well as dogs that were harder to maintain in a group setting.

- Trained new staff members.

Customer Service Associate

11 Months
Pet Supplies Plus | 08.2019 - 07.2020

Managed cash register transactions.

- Interacted with customers each shift, answering any questions about products sold in our store.

- Organized inventory and stocked shelves.

- Answered phone calls.

- Took care of different kinds of animals, including reptiles, fish, hamsters, and ferrets. Cleaned their enclosures and fed them at the end of the shift.

- Cleaned the bathing room after dogs got their baths.

Education

Bachelor of Arts - Creative Writing

East Carolina University | Greenville, NC | 05.2025

Skills

Dog Behavioral assessment
Customer service
Team leadership
Decision-making
High-stress adaptability
Time management
Verbal and written communication
Conflict resolution
Relationship building

Interests

- Continuing to learn different styles of dog training.
- Growing as a dog trainer.
- Decoy Certification.

Timeline

Manager/Lead Dog Trainer

Pitt County K9 Academy
03.2024 - 10.2026Read More

Dog Handler/Senior Group Leader

The Barker Lounge
05.2022 - 05.2024Read More

Customer Service Associate

Pet Supplies Plus
08.2019 - 07.2020Read More

East Carolina University

Bachelor of Arts from Creative Writing
Read More
Piper Carlson