Piper Even
Flight Attendant
Seattle,WA
Summary
Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. So far excelling at sourcing the friendly skies and passionate to fly and learn more.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Flight Attendant
Alaska Airlines
Seattle, WA
05.2022 - Current
- Answered passenger questions and provided solutions to issues arising during flights.
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Barista
Twin Perks Espresso
Vancouver, WA
12.2020 - 02.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Travel Operations Intern
Hurricane Junior Golf Tour
Orlando, FL
02.2021 - 05.2021
- Worked around the country on a internship team to facilitate the largest junior golf tour in the world.
- Planned/organized the event while collaborating with the team to prioritize tasks, conduct meetings, and coordinate meetings.
- Used team building skills to reach common goal of tournament preparation, management, and customer service.
- Worked with golf course staff and various golf courses in the South and Mid-West.
Gray W. Lounge
Washington State University Athletics
Pullman, WA
08.2019 - 03.2020
- Worked at the Gray W. Legends Lounge located in the Football Complex serving student athletes, coaching staff, & WSU donors.
- Assisted professional chefs & nutritionists with meals for WSU student athletes.
- Performed a variety of fast-pace tasks in timely manner
- Assisted event planners for gatherings & events held in the lounge (football games, pregame meals, dinners, & meetings).
Education
Bachelor of Science - Public Relations And Organizational Communication
Washington State University
Pullman, WA 08.2017 - 05.2021
Skills
Positive attitude
Certification
WUE Scholarship 2017-2021
Timeline
Flight Attendant
Alaska Airlines
05.2022 - Current
Travel Operations Intern
Hurricane Junior Golf Tour
02.2021 - 05.2021
Barista
Twin Perks Espresso
12.2020 - 02.2022
Gray W. Lounge
Washington State University Athletics
08.2019 - 03.2020
Bachelor of Science - Public Relations And Organizational Communication
Washington State University
08.2017 - 05.2021
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