Job ID 00000156126 Date posted 12/05/2019 Location Seal Beach, California Company The Boeing Company
  
Job Description
  
Boeing Commercial Airline, Customer Support is currently seeking a Senior, Systems Service Engineer with advanced and/or broad knowledge of Boeing flight management system design and engineering principles. The primary responsibility in this role will be addressing and resolving in-service issues related to airplane flight management systems. In this role, you will also be tasked with: working directly with airline customers to analyze complex flight management system issues, developing and performing tests to ensure system designs meet operational and functional requirements, and monitor supplier performance to ensure system integration and compliance with requirements. The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24/7/365. Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.
  
This position is located in Seal Beach, CA and is in a location that offers relocation based on candidate eligibility.
  
This is a Non-Union represented position 
  
PRIMARY RESPONSIBILITIES:

* Assessing and resolving product/process issues through the product life-cycle.
* Leading research of technical, operational and quality issues that cannot be resolved by the customer.
* Designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.
* Working with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.
* Assesses complex system events reports to determine potential safety issues.
* Develops and implements product/process improvements.
* Oversees documentation of hardware- and software-related problems.
* Identifies the need for technical training.
* Participates in and may lead activities for on-site disabled product repair teams.
* Participates in accident investigation support teams.
* Develops customer correspondence for continued safe operation and maintenance of equipment.
* Solves problems concerning and provides other support of fielded hardware and software over the entire product life-cycle.
* Leads analysis and translation of complex requirements into system architecture, hardware and software designs and interface specifications.
* Works with others to develop program test strategies.
* Manages performance of critical suppliers to ensure system integration and compliance with requirements.
* Conducts program independent reviews and reports results to program leadership.
* Provides critical support of fielded hardware and software over the entire product life-cycle.
* Leads research into technology advances for potential application to company business needs.
* Recognized as a business unit-wide expert in qualification, physical and functional integration and installation design and resolving supplier technical issues.
  
At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us.
  
Typical Education & Experience:
  
Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9 years' related work experience, Master+12 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.
  
Basic Qualifications (Required skills and experience):
  
This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R.  120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee

* Bachelor of engineering, computer science, mathematics, physics, or chemistry.
* Must be willing to support a 24/7 on-call rotation environment to support the needs of the customer.
* 10+ years of full time aerospace industry experience with Avionics, Flight Management System and Electrical Systems
  
Preferred Qualifications (Desired Skills and experience):

* Flight management systems flight simulation experience (desktop, fixed, and/or motion based).
* Flight management systems experience with Boeing or McDonnell Douglas commercial airplane models.
  
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
  
Experience Level
  
Individual Contributor 
  
Contingent Upon Program Award
  
No, this position is not contingent upon program award 
  
Schedule 
  
Full time 
  
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Systems Engineer

Senior, Flight Management Systems Service Engineer

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