Summary
Overview
Work History
Education
Certification
Awards
Languages
Timeline
Generic

Piper Hoppe

Minnetonka,MN

Summary

Certified EMT, skilled in providing immediate patient care in conjunction with a team. Reliable and adaptable, experienced in handling high-pressure situations and has well-established knowledge of interpersonal communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front of House Employee

Del Sur Empanadas
08.2022 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Collaborated with coworkers to handle high-pressure situations, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques.
  • Managed phone lines, providing attentive service and addressing inquiries.
  • Performed opening and closing duties, ensuring the restaurant was ready for optimal operations each day.

Cashier

Lunds & Byerlys
08.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with efficiency.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Trained team members on cash register operation and cash handling.

Assistant Fencing Coach

Minnesota Swordplay
11.2019 - 02.2024
  • Fenced competitively with the Minnetonka High School fencing team while acting as the assistant saber coach on a volunteer basis.
  • Finished the 2022-23 season ranking 2nd overall in womens saber fencing, and scored highest in state for cumulative team points.
  • Organized fencing competitions, communicating with district officials and other state fencing coaches, as well as coordinating set up and take down of the equipment needed for competition.
  • Advocated for fencing to move from a club sport to a recognized varsity sport.
  • Collaborated with fellow coaches to share best practices, exchange ideas, and improve overall coaching techniques.
  • Developed strong relationships with parents through regular communication on upcoming events and team news updates.

Childcare Provider

Jill Haeg
01.2020 - 12.2023
  • Worked primarily under Jill Haeg, but was employed by several other families
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained cleanliness, ensuring a healthy environment for all children.
  • Facilitated emotional well-being through play, stories and outdoor activities.
  • Managed behavior effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.

Education

University of Otago
Dunedin, New Zealand 02/2023-Present

Certification

  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT). Expires 03/31/2026.
  • Basic Life Support (BLS) Certification - American Heart Association. Issued 12/04/2023.
  • Minnesota Emergency Medical Service Regulatory Board (EMSRB) Certification. Issued 01/21/2024.

Awards

  • University of Otago's Donna-Rose McKay scholarship
  • Bilingual Seal in Chinese from the State of Minnesota

Languages

Chinese (Mandarin) - Fluent

Timeline

Front of House Employee

Del Sur Empanadas
08.2022 - Current

Cashier

Lunds & Byerlys
08.2022 - 02.2024

Childcare Provider

Jill Haeg
01.2020 - 12.2023

Assistant Fencing Coach

Minnesota Swordplay
11.2019 - 02.2024

University of Otago

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Piper Hoppe