Marketing Manager/Group Sales Representative
Dillard House Resort and Restaurant
05.2018 - 01.2021
- Managed the company's Facebook, Instagram and Twitter accounts
- Created online contests and interactive posts to enhance consumer relationships
- Created online content to promote the business across multiple platforms
- Operated and maintained the Google Business Platform
- Assisted the group sales manager with daily tasks and company projects
- Created contracts, Organized and oversaw office and on-site needs
- Maintained strong relationships with existing customers to ensure repeat business
- Responded quickly to customer concerns or requests within target timeframes
- Created innovative marketing solutions collaborating with colleagues and senior executives
- Analyzed past and present trends to devise recommendations for future strategies
- Analyzed market trends, customer needs, and competitor data to inform marketing decisions.
- Wrote and edited copy