Pitchayut Albice Boonyarut
Los Angeles,CA
Summary
Dedicated and results-driven professional with 12 years of experience in the restaurant industry, currently serving as a Bar Consultant and Beverage Director for Kumiho, a Soju company. Specialized in enhancing brand visibility and driving cocktail presentation initiatives in coffee shops, restaurants, and bars. Known for creativity, responsibility, and a passion for delivering exceptional customer service. Ability to work under pressure and handle multiple tasks simultaneously with a positive attitude. Proven ability to excel in fast-paced, high-volume, and large-scale dining environments. Seeking to leverage a successful track record, including achievements as a General Manager at Farmhouse Kitchen 4 Locations, Noka Ramen, Son and Garden, Daughter Thai Kitchen and experience as a server shift leader at Sweet Maple and Kitchen Story, to contribute to a dynamic organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Beach And Brew Venice
02.2024 - Current
- New experience serving 40 Beers and American food
- Demonstrated strong multitasking ( Host, Server, Runner, Busser ) skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Served food and beverages promptly with focused attention to customer needs.
Server Shift Leader
Sweet Maple
11.2023 - Current
- Creating cocktails selection for the restaurant
- Trained new servers in restaurant procedures
- Taking food and beverage orders and served meals to patrons
- Exhibited knowledge of various types of coffee beans and their flavor profiles
- Observed proper food handling procedures and upheld company policies and procedures
- Memorized recipes for specialty coffee beverages.
Beverage Director
Kumiho
10.2023 - Current
- Spearhead initiatives to enhance brand visibility and promote Soju products in coffee shops, restaurants, and bars
- Conceptualize and implement creative cocktail presentation strategies
- Collaborate with on-premise marketing teams to drive brand recognition and expand the company's presence within the industry
- Conducted regular meetings with restaurant to discuss new cocktails, trends in the industry and promotional opportunities.
Director Manager
Farmhouse Kitchen Los Angeles
11.2022 - 09.2023
- Setting up and operated this location ( first Farmhouse Kitchen in Socal )
- Training new managers
- Making a drink menu ( wine, cocktail and all beverage )
- Managed a team of professionals to achieve organizational goals and maintain high productivity levels.
- Implemented effective training programs to enhance employee skills and improve overall job satisfaction.
- Setting up venders and work with local brands
General Manager
Noka Ramen
07.2022 - 09.2023
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Completed partnership project with Beam Suntory
- Completed partnership project with Pernod Ricard
- Created Beverage menu
- Created cocktails menu
- Training Sake and Japanese Food Knowledge
General Manager
Son And Garden
03.2022 - 09.2023
- Developed and implemented strategies to increase sales and profitability.
- Training breakfast and coffee knowledge to employees
- Managed front of house
- Assisted in recruiting, hiring and training of team members.
- Introduced new methods, practices, and systems to reduce turnaround time.
General Manager
Farmhouse Kitchen
01.2019 - 09.2023
- Led and managed the restaurant's operations, overseeing a diverse team of staff and managers
- Spearheaded hiring and training for new staff and managers, contributing to a cohesive and efficient workforce
- Served as the head of human resources and payroll, ensuring compliance with employment regulations and employee satisfaction
- Successfully collaborated on projects with industry-leading companies such as Red Bull, Beam Suntory, and Pernod Ricard
- Developed the cocktail menu for all locations of the restaurant chain, enhancing the brand's identity and increasing sales
- Implemented a strategic plan during the pandemic, resulting in the highest year of sales within one year
- Built and maintained relationships with vendors and suppliers
- Used customer feedback for improving operations and building brand loyalty
- Provided coaching and mentoring support for employees at all levels of the organization
- Provided superior customer service while managing a fast-paced bar environment
- Managed of the bar including stocking shelves, coolers, fridges and restocking supplies as needed.
SERVER
Sweet maple
10.2014 - 12.2018
- Efficiently managed high-volume periods and handled rushes, ensuring exceptional service and customer satisfaction
- Greeted and accommodated guests, provided excellent customer service by anticipating needs and responding promptly
- Demonstrated ability to interact with customers in a friendly and professional manner
- Provided personalized recommendations to customers based on their preferences, enhancing their dining experience with full product knowledge of menu
- Cleaned, setting up table and hosting customer.
SERVER
Thai House Express
08.2013 - 12.2018
- Proper etiquette when interacting with customers
- Guided guests through menu items to promote ultimate dining experience
- Followed food safety standards and systems to reduce food contamination
- Suggested additional items to customers to increase restaurant sales
- Checked on guests to verify satisfaction
- Answered telephones to take reservations or to-go orders.
SERVER
Blackwood
10.2014 - 04.2017
- Used good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, drinks and catering to additional requests
- Memorized menu to help diners make informed meal choices
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Improved multitasking skills by managing various customer requests and needs simultaneously.
Education
No Degree - Barbering
Bar Basic
510 Brannan St. San Francisco, CA 94107MASTER OF ARTS (M.A.) IN MULTIMEDIA COMMUNICATIONS -
Academy of Arts University
05.2016
COMMUNICATION ARTS IN BRANDING -
Bangkok University
06.2011
Skills
- POS and Toast Systems
- Service Procedures and food Safety
- Beverage and Alcohol Knowledge
- Mixologist
- Multitasking
- Ability to thrive in fast-paced environment
Certification
- Bartender Certification
- Advanced ABC Knowledge
- Food Handler
- Responsible Beverage Service (RBS) Certification
References
- Atikom Larbnampha, Farmhouse Kitchen, Owner Of Farmhouse Kitchen, Noka Ramen, Son and Garden, thai@farmhouseoak.com
- Kate, Beach and Brew, Owner of Beach and Brew, info@beachandbrewvenice.com
- Justin Woo, Red Bull, Red Bull Sales Manager, Justin.Woo@redbull.com
- Nick Cohen, Kumiho, CEO Of Kumiho, nick@620north.com
- Lisa Cunningham, Pernod Ricard, Marketing Manager Pernod Ricard, lisa.cunningham@pernod-ricard.com
Timeline
Server
Beach And Brew Venice
02.2024 - Current
Server Shift Leader
Sweet Maple
11.2023 - Current
Beverage Director
Kumiho
10.2023 - Current
Director Manager
Farmhouse Kitchen Los Angeles
11.2022 - 09.2023
General Manager
Noka Ramen
07.2022 - 09.2023
General Manager
Son And Garden
03.2022 - 09.2023
General Manager
Farmhouse Kitchen
01.2019 - 09.2023
SERVER
Sweet maple
10.2014 - 12.2018
SERVER
Blackwood
10.2014 - 04.2017
SERVER
Thai House Express
08.2013 - 12.2018
No Degree - Barbering
Bar Basic
MASTER OF ARTS (M.A.) IN MULTIMEDIA COMMUNICATIONS -
Academy of Arts University
COMMUNICATION ARTS IN BRANDING -
Bangkok University
- Bartender Certification
- Advanced ABC Knowledge
- Food Handler
- Responsible Beverage Service (RBS) Certification
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