PIXEL CLINT RANARA
Queens,NY
Summary
Self-motivated, organized, and detail-oriented banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and committed to reaching business goals.
Overview
5
5
years of professional experience
Work History
Associate Banker
JPMorgan Chase
03.2024 - Current
- Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.
- Streamlined banking operations by implementing efficient processes and utilizing advanced technology tools.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
Relationship Banker
Bank of America
05.2023 - 03.2024
- Advised customers on bank products, services and financial planning options.
- Educated customers on options for managing financial transactions by leveraging technology, tools and resources.
- Processed maintenance, operations and correspondence for new and existing accounts.
- Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
- Identified financial needs of customers and presented appropriate product and service options.
- Collaborated with mortgage and wealth management partners to assist customers with specialized needs.
- Participated in training and mentoring of new associates, assisting with onboarding .
Teller
TD Bank
05.2022 - 03.2023
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities
- Assisted the branch with meeting metrics involving digital demos and relays known as the Digital Champion
- Identified sales opportunities and referred customers to branch partners in financial services.
- September '22 Employee of the Month
Retailer/Cake Team Member
Paris Baguette America
08.2021 - 05.2022
- Ensured an accurate cash drawer by providing the necessary change needed for each transaction
- Operated register to process payments and collect cash payment for order totals
- Worked different stations to provide optimal coverage and meet production goals
- Trained new team members by relaying information on company procedures and safety requirements
- Pursued learning opportunities to advance knowledge and take on leadership position
- Responsible for scaling, decorating and producing of all Desserts, Pastries, and Cakes
Team Member and Shift Supervisor
Sobol Acai Bowls
09.2019 - 07.2021
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Engaged with and helped customers
- Presented a clean-cut, neat and professional image
- Exhibits proper hygiene and sanitary habits as well maintained a friendly, courteous and cheerful demeanor.
Education
High School Diploma -
Frank Sinatra School Of The Arts High School
06.2021
Skills
- Exceptional Customer Service
- Strong Sense of Banking Ethics
- MS Office Proficient
- Problem-Solving
- Balance Verification and Reconciliation
- Teller Background
- NY Notary Public
- Salesforce
- Leadership
Languages
Tagalog
Native or Bilingual
Spanish
Limited Working
Timeline
Associate Banker
JPMorgan Chase
03.2024 - Current
Relationship Banker
Bank of America
05.2023 - 03.2024
Teller
TD Bank
05.2022 - 03.2023
Retailer/Cake Team Member
Paris Baguette America
08.2021 - 05.2022
Team Member and Shift Supervisor
Sobol Acai Bowls
09.2019 - 07.2021
High School Diploma -
Frank Sinatra School Of The Arts High School
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