Piya Guerrero

• Achieved Salesman of the Month recognition for outstanding performance from January to March.

• Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
• Conducted follow-ups with customers to ensure satisfaction after purchase.
• Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
• Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
• Performed data entry tasks into dealer management software programs such as Reynolds and Reynolds or CDK Global DMS systems.

• Co-led the launch and execution of the Per Patient Pricing (P3) business model, directly increasing Contributed to CoolSculpting efforts to promote brand visibility. sales, expanding new business, and boosting product utilization across all U.S. territories.
• Partnered with national aesthetic sales managers and representatives to enhance account success and resolve operational barriers, improving overall customer experience.
• Partnered with national Aesthetic Sales Managers and representatives to strengthen account success, resolve operational barriers, and improve customer experience.
• Collaborated with Finance, Commercial, Marketing, and IT teams to directly influence national sales performance.
• Managed Botox territory through effective coordination with sales teams.
• Supported cross-functional teams with data-driven insights for strategic planning.
• Supported SkinMedica product strategies to increase market reach.
• Provided cross-functional teams with data-driven insights, facilitating strategic planning and decision-making.
• SkinMedica

• Transitioned 200+ practices to new contract structures (installments vs. pay-per-cycle), improving retention and accelerating revenue collection.
• Collaborated with field sales reps and Area Sales Directors to streamline capital equipment revenue cycles.
• Supported CoolTone Rev G upgrade initiative, enabling increased utilization and upsell opportunities.
• Provided sales support for medical devices and capital equipment, assisting in customer inquiries and product demonstrations.
• Validated data and processes for 4P pilot program, enhancing scalability of national sales efforts.

• Led card exchange initiatives for major aesthetic chains like Ideal Image, strengthening premium customer relationships through effective program implementation.
• Managed inventory and promotional fulfillment for OMI 2023, directly facilitating successful execution of key sales events.
• Supported promotional programs like Cycle Swap, ensuring operational accuracy and alignment with revenue goals in Austin region.

• Acted as SME for Botox, Filler, and SkinMedica, supporting the field sales force with product knowledge and operational solutions.
• Trained newly hired sales support reps, enhancing onboarding experience and boosting customer-facing confidence.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Increased market share annually, maintaining brand's second position in NYC without new products.
• Reduced stock by 20% through implementation of quicker ordering system.
• Recruited 5 executive planners, establishing new Planning business unit.

• Provided customer-first guidance on financial solutions, building strong rapport and trust.
• Overcame objections to keep customer on the phone long enough to get them transferred to their services
• Educated borrowers on federal and private loan processes and requirements.
• Prepared reports regarding lending trends, profitability, delinquencies.

• Oversaw 8 branches, maximizing revenue performance, customer satisfaction, and operational excellence.
• Led high-performing sales teams through coaching, audits, and performance development.
• Exceeded district metrics prior to company-wide closures.