I am an enthusiastic and results-driven professional with over 16 months of experience in underwriting and an extensive experience in IT industry working as Implementation manager, and customer success manager.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Underwriter II
United Wholesale Mortgage
03.2024 - 07.2025
Working as an Underwriter II specializing in VA loans
Have been recognized numerous times with VIP room awards, service star and service super star coins, consistently in top 20 UWs on the entire floor, GOAT UW for the month of June
Implementation Manager
Cin7
12.2021 - 03.2023
Managed a client portfolio of USD 90M ARR
Managed day-to-day operations of the Implementation Team for EMEA region at Cin7.
Helped develop and implement efficient processes for Onboarding resulting in reduction of churn from 3.44% to 1.98%
Manager - Implementation, Customer Success and Client Services
Analytix Solutions
10.2018 - 09.2021
Built the Product Support and Implementations teams from the ground up.
Reduced Support backlog by more than 50%.
Education
Bachelor of Engineering - BE - Computer Engineering