Piyush Sood
Columbus,OH
Summary
A professional with 7+ years of experience in supply chain and logistics. Proven track record of managing cross-functional teams, enhancing customer service, and driving operational efficiency. Skilled in analyzing logistics data and implementing strategic solutions to streamline processes and reduce costs. Adept at balancing day-to-day operations with long-term planning to support business growth and customer satisfaction. Currently developing expertise in data analytics with hands-on experience in SQL and Power BI.
Overview
9
9
years of professional experience
Work History
Supply Chain Manager
GRV Furniture & Mattress
Toronto, Ontario
08.2020 - 05.2024
- Ensured timely delivery of furniture products through efficient logistics strategies.
- Managed logistics teams and improved performance by conducting team meetings and customer surveys.
- Implemented strategic planning initiatives that reduced operational costs by 15% without compromising delivery efficiency.
- Oversaw all aspects of warehouse operations, including receiving and shipping.
- Negotiated pricing and terms by fostering strong vendor relationships.
Logistics Coordinator
Vanaik Furniture & Mattress
Toronto, Ontario
10.2017 - 07.2020
- Scheduled daily transportation activities, including scheduling, routing, tracking, and documentation.
- Implemented GPS tracking software to enhance efficiency in logistics operations.
- Prepared transportation budgets based on projected volume, seasonality, and existing contracts.
- Collaborated with third-party logistics providers for long-route deliveries.
Customer Support Engineer
Convergys
Gurugram, Harayana
09.2015 - 12.2016
- Provided technical support for Microsoft customers, troubleshooting hardware and software issues.
- Created detailed documentation regarding customer interactions and resolutions.
- Resolved customer inquiries in a timely manner via phone, email, or chat.
Education
PG Diploma - Computer Networking
Centennial College
Toronto, Ontario, Canada08-2019
Bachelor of Engineering - Computer Science
GNDEC
Ludhiana, Punjab, India04-2015
Skills
- Logistics management
- Warehouse operations
- Cost reduction
- Inventory management
- Vendor negotiation
- Transportation planning
- Budget preparation
- Microsoft Office suites
- Google sheets
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Supply Chain Manager
GRV Furniture & Mattress
08.2020 - 05.2024
Logistics Coordinator
Vanaik Furniture & Mattress
10.2017 - 07.2020
Customer Support Engineer
Convergys
09.2015 - 12.2016
PG Diploma - Computer Networking
Centennial College
Bachelor of Engineering - Computer Science
GNDEC
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