Plamen Iordanov(Paul)
Charlotte,NC
Summary
Professional, Dedicated Lifeguard, skilled in emergency response and water rescue techniques. Enhanced patron satisfaction through exceptional customer service and effective communication. Proficient in CPR and first aid, demonstrating strong leadership and adaptability in high-pressure situations. Committed to maintaining safety standards and improving operational efficiency in pool management.
Overview
4
4
years of professional experience
Work History
Lifeguard
Mecklenburg County
07.2021 - 09.2025
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Attentively monitored swimmers to identify distress.
- Streamlined rescue procedures by implementing an effective communication system among staff members.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Drilling Engineer - Technics And Technology of Drilling
Institute of Mining And Geology
Sofia, Bulgaria06-2020
Skills
- CPR and AED training and certification
- Emergency response
- Water rescue techniques
- Adaptability in emergencies
- First aid
- Strong communicator
- Public safety knowledge
- Leadership qualities
- Safety oversight
- Pool operations
- Effective problem-solver
Languages
English
Native or Bilingual
Spanish
Professional Working
Bulgarian
Native or Bilingual
Timeline
Lifeguard
Mecklenburg County
07.2021 - 09.2025
Drilling Engineer - Technics And Technology of Drilling
Institute of Mining And Geology