Curate and post content on the Instagram page, @beanboyblogs, multiple times weekly
- Write blog articles for the website averaging 300-500 words
- Edit and publish picture and video content through the Adobe Creative Suite software.
Sales Associate
New Balance
Boston, MA
02.2023 - 05.2024
Established personal connections with customers, exceeding customer service
expectations
Built rapport with clients by providing quality customer service and problem-
solving
- Assisted with the Visual team when new collections arrived
Quote from a guest named Dinara Auyelbekova as she quoted saying "Thanks to PJ for the best customer experience I
ever had in the US
I wish there were more people like this."
- Reference: Montegue Barzay - Manager
Email: montegue.barzey-mclester@newbalance.com
Brand Representative
Canada Goose
Boston, MA
05.2023 - 02.2024
Ensure each customer was assisted with finding the right item for them while then receiving positive feedback through our
surveys that are given to the guests after purchasing
- Organized BOH (Back of House) as well as making sure the BOH procedures are met each day, whether it be stock
checks, customer service via phone, or replenishing shopping bags when needed
Prioritized new shipments by scanning and censoring the new product
In addition, notified management about the process
as well as the corporate operations team
I was recognized for being named this year's (2023) Standardization MVP which was for maintaining strong BOH standards
while matching the high standards with high energy.
Content Creator
Do Over Don't
Boston, MA
01.2020 - 05.2021
Conducted video interviews with 30+ local creative entrepreneurs and posted them on YouTube and gained400 followers in 10 months
- Managed Instagram account to increase followers
- Develop collaborative music project “By Any Means Necessary” (available to stream)
Sales Associate
Foot Locker
Braintree, Brockton, MA
07.2019 - 02.2021
Respond to customer inquiries about merchandise in a timely, efficient manner and provide excellent customer service,
e.g., featured on the eastern regional website for excellence
Plinio Rodrigues - Gomes| plinio.rodriguesgomes2020@gmail.com, Recommend customers various shoes and other products with robust inventory knowledge to personalize
customer experience and increased satisfaction
- Organize and arrange visually pleasing merchandise displays to increase sales