Priscilla Lugo
Galt,CA
Summary
Driven manager with proven leadership and bilingual communication skills, demonstrated at KFC Restaurant through effective team management and improved customer satisfaction. Excelled in inventory control and financial management, showcasing a fast-paced learning ability. Achieved notable results in staff mentoring and schedule development, aligning with employer-desired skills for optimal operational efficiency.
Overview
4
4
years of professional experience
Work History
Supervisor / Promoted to Manager
KFC Restaurant
12.2021 - 06.2024
- cashier-Order taking and money handling
- open and closer -Inventory counts
- sales calculations
- sales and food projections
- food preparation services
- Oversaw daily operations of the store ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- schedule making
- team meetings
- food and money orders
- employee managment
- leadership
Shelf Stocker
Walmart
07.2020 - 08.2021
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items
- Unloaded arriving product stock and moved to store display areas.
- stocked shelves and rotated items for freshness and best by dates
- scan and binned overstock
- worked in the fridge and freezer scanning and stocking
Education
High School Diploma -
Galt High School
Galt, CASkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- bilingual
- employee management
- communication
- fast paced
- Inventory Control
- Schedule development
- Inventory Oversight
- Financial Management
- fast learner
Languages
Spanish
Professional Working
Timeline
Supervisor / Promoted to Manager
KFC Restaurant
12.2021 - 06.2024
Shelf Stocker
Walmart
07.2020 - 08.2021
High School Diploma -
Galt High School
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