Poe Cheney

• Answered telephone to provide dining information and take online orders.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Greeted guests warmly upon arrival, seating them promptly.
• Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
• Stocked server areas with supplies before, during and after shifts.
• Utilized POS system to total meal costs and add taxes for final bill calculation.

For the past couple of years, I've helped take care of my mother, who was diagnosed with early-onset Alzheimer's in 2017. At first, my responsibilities were strictly to watch over her, and find ways to entertain her. Additionally, I cooked meals, and drove her around. As her symptoms worsened, my responsibilities changed. I began bathing her, feeding her, administering her medication, helping her stand, pushing her wheelchair, getting her ready for bed, and providing any other assistance she needed.

• Followed pet care instructions, dietary needs, and medication regimens.
• Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits.
• Enhanced clients' satisfaction by providing attentive and personalized care for their dogs.
• Contributed to clients' peace of mind by sending regular updates on their pets, including photos and videos.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Measured and cut fabric for customers.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Collaborated with team members in order to maintain efficiency and success.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained a clean and orderly dining area.

• Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
• Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
• Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
• Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers as it was a fast pace work environment.

• Worked closely with a local artist to complete a number of murals around the city.
• Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
• Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
• Developed customized solutions to address unique client needs, resulting in repeat business and referrals.

• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
• Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
• Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Created relationships with regular customers and memorized a number of orders.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest. When short staffed, I occasionally took over said positions.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

• Attending Congressional hearings and providing detailed written analysis of legislative proceedings
• Conducting research on public policy and political events
• Interacting with Congressional staff, clients of the firm, and with partners of the firm

• Assisted with special events and programs.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.
• Additional responsibilities included: phone banking, canvasing, organizing/leading meetings.
• Represented the younger population that could not vote, but was passionate in proving all information concerning voting as well as other efforts to promote the campaign.

• Enhanced players' understanding of golf strategy and course management with advice.
• Supported the children in achieving their personal golfing goals by creating customized improvement plans focused on targeted areas for growth.
• Fostered a safe environment for learning through strict adherence to safety guidelines during all instructional sessions.
• Coordinated lessons with head pro, golf shop, range and necessary departments.
• Collaborated with other golf instructors at the facility to share best practices, techniques, and strategies for student success.

• Compiled voter feedback from canvassing efforts, providing valuable insights for refining campaign messaging strategies.
• Collaborated with marketing team to develop promotional materials for canvassing activities.
• Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
• Managed voter outreach efforts, including phone banking and door-to-door canvassing, to drive voter engagement.