Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pogos Ayrandzhyan

Los Angeles,CA

Summary

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Car Wash Employee

Star Hand Carwash
02.2023 - 01.2024
  • Improved customer satisfaction by providing efficient and thorough car wash services.
  • Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
  • Maintained positive relationships with returning customers through friendly interactions while efficiently processing transactions at the cashier station.
  • Collaborated with other employees to ensure optimal workflow during busy periods of operation.
  • Promoted a safe work environment by following all company protocols and reporting any hazards or concerns to management.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Reduced customer wait times by streamlining the car wash process and working effectively with team members.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.

Gas Station Attendant

Shell Gas Station
03.2022 - 01.2023
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Inspected fuel pumps and fuel tanks for proper operations and safety.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.
  • Promoted special offers and discounts to customers to maximize sales.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Delivery Driver

Hazel Deliver
03.2021 - 09.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Security Officer

Allied Universal Security Services
02.2020 - 09.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Education

High School Diploma -

Continental Academie
Miami, FL
03.2015

Skills

  • Excellent customer service
  • Reliability and punctuality
  • Safety Procedures
  • Cash Register Operation
  • Professional Appearance
  • Sales Techniques
  • Report Writing
  • Incident Reporting
  • Security Guard License
  • Security Screenings
  • Fluent in English Armenian
  • Security Equipment Operation
  • Crime Prevention

Languages

Armenian
Professional Working

Timeline

Car Wash Employee

Star Hand Carwash
02.2023 - 01.2024

Gas Station Attendant

Shell Gas Station
03.2022 - 01.2023

Delivery Driver

Hazel Deliver
03.2021 - 09.2022

Security Officer

Allied Universal Security Services
02.2020 - 09.2021

High School Diploma -

Continental Academie
Pogos Ayrandzhyan