Poh Tan
Liberty,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with eight years of experience working in busy military environments.
Overview
19
19
years of professional experience
Work History
Air Force Reservists
USAFR
05.2022 - Current
- Remained current with training and sought new training opportunities to further personal growth.
- Participated in community events representing U.S. military and recruited interested parties.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Interacted with 60+ customers per day by phone, email, or in-person to provide information.
- Monitoring if customers were getting their pay for their work.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Package Handler
FedEx
08.2022 - 10.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured 500 packages in designated areas to prevent damage and theft.
Security Forces
USAF
05.2018 - 05.2022
- Conduct 4-5 patrolling hours per shift to make sure there were no tampering or destruction in buildings.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Identified and reported suspicious activity to prevent security incidents.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Investigated incidents and wrote detailed reports for superior review.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Monitored personnel access and maintained accurate security records.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Operated security console equipment to monitor and control access.
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Conducted background checks on new personnel to certify security clearance.
- Conduct multiple training to ensure job efficiency
Security Forces Apprentice
USAF
02.2015 - 01.2017
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Protect 5-billion-dollar worth of assets, people of base, and base.
Restaurant Team Member
Ming Dragon
04.2004 - 05.2014
- Greeted 200 guests per day pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
No Degree - Chemistry
UMKC
Kansas CityNo Degree - Healthcare Administration
Columbia Southern University
Orange Beach, ALNo Degree - Computer Science
UCM
Warrensburg, MONo Degree - Psychology
Park University
Parkville, MO12.2025
High School Diploma -
Liberty High School
Liberty, MO2006
Skills
- Maintain Employment Records
- Customer Loyalty
- Cash Register Operations
- Customer Satisfaction
- Complaint Handling
- Word Processing
- Administrative Support
- Data Entry
- Confidentiality and Data Protection
- Bilingual in Mandarin and English
- Margin Goals
- Customer Interaction
- Food Safety Procedures
- Hospitality Management
- Performance Goals
- High-Volume Environments
- Labeling and Boxing
Accomplishments
Coined by the Commander and different officers for doing exceptional work.
Earn Achievement Medal for going above and beyond my regular duties.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Chinese (Cantonese)
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Package Handler
FedEx
08.2022 - 10.2022
Air Force Reservists
USAFR
05.2022 - Current
Security Forces
USAF
05.2018 - 05.2022
Security Forces Apprentice
USAF
02.2015 - 01.2017
Restaurant Team Member
Ming Dragon
04.2004 - 05.2014
No Degree - Chemistry
UMKC
No Degree - Healthcare Administration
Columbia Southern University
No Degree - Computer Science
UCM
No Degree - Psychology
Park University
High School Diploma -
Liberty High School
Similar Profiles
Kody CampbellKody Campbell
Flight Logistic/Scheduler Coordinator at USAFRFlight Logistic/Scheduler Coordinator at USAFR
Michael NettlesMichael Nettles
Military Police Officer at USAFRMilitary Police Officer at USAFR
Wesley DeanWesley Dean
Aircraft-mechanic (APG) at USAFRAircraft-mechanic (APG) at USAFR
John NippJohn Nipp
Explosive Ordnance Disposal Team Leader at USAFRExplosive Ordnance Disposal Team Leader at USAFR
Jude KingJude King
Mobile Unit EIC at LTN GlobalMobile Unit EIC at LTN Global