POLINA IKAEVA
Forest Hills,USA
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
22
22
years of professional experience
Work History
Office Coordinator & Administrative Assistant
Sumeru Equity Partners
04.2024 - Current
- Manage daily office operations, ensuring an efficient and organized workspace that promotes productivity
- Provide high-level support to executives, including calendar management, meeting preparation, and travel logistics
- Collaborate with team members across departments to streamline communication and enhance project outcomes
Office Manager
Christian Dior Couture
08.2021 - 04.2024
- Enhanced office aesthetics and functionality by overseeing the reception area, kitchen, and showroom environments
- Acted as the primary liaison for all maintenance and repair needs, ensuring a safe and well-maintained workplace
- Developed and implemented office security protocols, managing visitor access and compliance with safety regulations
- Planned and executed corporate events, successfully managing logistics for both onsite and offsite gatherings
- Cultivated and maintained strong relationships with vendors, optimizing supply management and service quality
- Oversaw financial operations, including expense account management and invoice processing, ensuring budget adherence
General Store Manager
Jimmy Choo
10.2014 - 07.2017
- Directed all aspects of store operations, including recruiting, onboarding, and training staff to deliver exceptional customer service
- Conducted regular inventory audits and financial reconciliations, achieving and exceeding sales targets through strategic management
- Implemented visual merchandising standards, enhancing the shopping experience and driving sales
Department Sales Manager
Henri Bendel
10.2012 - 10.2014
- Developed and executed innovative marketing strategies to increase brand awareness and drive revenue growth
- Monitored sales performance and adjusted pricing strategies to maximize profitability
Assistant General Manager
Kate Spade
02.2012 - 10.2012
- Trained and mentored new employees on company protocols and customer service excellence, resulting in improved team performance
- Analyzed daily operations to identify areas for improvement, increasing overall efficiency
Retail Sales Manager
Bebe
09.2008 - 02.2012
- Motivated and led sales teams to meet and exceed revenue targets through effective coaching and support
- Developed action plans to address performance gaps, resulting in improved sales outcomes
Operations Manager
Steven Madden
03.2007 - 09.2008
- Empowered team members through training and support, fostering a culture of accountability and performance excellence
- Managed team schedules and resource allocation to meet business needs
Store Manager
Forever 21
09.2002 - 03.2007
- Maintained high standards in merchandising and visual presentation, driving customer engagement and sales
- Effectively resolved escalated customer complaints, improving customer satisfaction and retention
Education
Associate of Applied Science - Graphic Communications
Katharine Gibbs School
New York, NY06.2001
Skills
- Workplace Administration
- Executive Support
- Project Coordination
- Vendor Relations
- Expense Management
- Event Planning
Languages
Russian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Office Coordinator & Administrative Assistant
Sumeru Equity Partners
04.2024 - Current
Office Manager
Christian Dior Couture
08.2021 - 04.2024
General Store Manager
Jimmy Choo
10.2014 - 07.2017
Department Sales Manager
Henri Bendel
10.2012 - 10.2014
Assistant General Manager
Kate Spade
02.2012 - 10.2012
Retail Sales Manager
Bebe
09.2008 - 02.2012
Operations Manager
Steven Madden
03.2007 - 09.2008
Store Manager
Forever 21
09.2002 - 03.2007
Associate of Applied Science - Graphic Communications
Katharine Gibbs School
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